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Ground personnel reported an aircraft forward door was jammed and having to force it open.
| Attributes | |
| ACN | 1598085 |
| Time | |
| Date | 201811 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | B737-800 |
| Flight Phase | Parked |
| Person 1 | |
| Qualification | Other reporter unknown status |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe Deviation - Procedural Maintenance Deviation - Procedural Published Material / Policy |
Narrative:
Forward door jam; unable to open. Manager came to assist employees; took 3 men to force open and then manager has an employee squeeze under door then close door to get it open. This is dangerous for all. Please advise our maintenance that this is their job and they should be opening jammed forward pit doors; not employee without the correct tools; possible damage to plane; baggage; but more importantly employees.
Original NASA ASRS Text
Title: Ground Personnel reported an aircraft forward door was jammed and having to force it open.
Narrative: Forward door jam; unable to open. Manager came to assist employees; took 3 men to force open and then manager has an employee squeeze under door then close door to get it open. This is dangerous for all. Please advise our Maintenance that this is their job and they should be opening jammed forward pit doors; not employee without the correct tools; possible damage to plane; baggage; but more importantly employees.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.