Cpr small transport pilots' complaint about ARTCC handling to a requested destination change.

Attributes
ACN	160187
Time
Date	199010
Day	Thu
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : abe
State Reference	PA
Altitude	msl bound lower : 11000 msl bound upper : 11000
Environment
Flight Conditions	IMC
Light	Daylight
Aircraft 1
Operator	general aviation : corporate
Make Model Name	Small Transport
Flight Phase	climbout : intermediate altitude
Route In Use	enroute airway : zny
Flight Plan	IFR
Person 1
Affiliation	Other
Function	flight crew : single pilot
Qualification	pilot : commercial pilot : instrument
Experience	flight time last 90 days : 20 flight time total : 1082 flight time type : 100
ASRS Report	160187
Person 2
Affiliation	government : faa
Function	controller : radar
Qualification	controller : radar
Events
Anomaly	other anomaly other
Independent Detector	other flight crewa
Resolutory Action	none taken : anomaly accepted
Consequence	Other
Supplementary
Primary Problem	Flight Crew Human Performance
Air Traffic Incident	other

Narrative:

As we boarded the aircraft it was decided to not attempt an approach to concord, nh, (con) due to the WX and the fact that the ILS was out of service. Instead we chose to go to lebanon, nh, (leb) where we could get in easier. After departure from allentown (abe) we were turned over to new york center. After checking in with the center I called to change our destination. I was promptly told 'destination change? I don't have time for a destination change. You should have taken care of that before departing.' by the center controller. Instead of clogging the radio with a heated discussion I did not even reply. After about two mins the controller came back and asked for my change of destination. I know the northeast is a busy place and pilots as well as controllers get frazzled but this was, I think uncalled for and unnecessary. The controllers were not at all bashful about issuing roundabout rertes, I do not see where a destination change of forty mi would over load the system. I know the controllers have a tough job and even tougher under instrument conditions, but one must remember that the pilot (me) was in IMC at the time and not just sitting at a console in a cool dark room. Our airspace system would work much better if we all worked together. Common courtesy should not suffer unless it is absolutely necessary.

Original NASA ASRS Text

Title: CPR SMT PLTS' COMPLAINT ABOUT ARTCC HANDLING TO A REQUESTED DESTINATION CHANGE.

Narrative: AS WE BOARDED THE ACFT IT WAS DECIDED TO NOT ATTEMPT AN APCH TO CONCORD, NH, (CON) DUE TO THE WX AND THE FACT THAT THE ILS WAS OUT OF SVC. INSTEAD WE CHOSE TO GO TO LEBANON, NH, (LEB) WHERE WE COULD GET IN EASIER. AFTER DEP FROM ALLENTOWN (ABE) WE WERE TURNED OVER TO NEW YORK CTR. AFTER CHKING IN WITH THE CTR I CALLED TO CHANGE OUR DEST. I WAS PROMPTLY TOLD 'DEST CHANGE? I DON'T HAVE TIME FOR A DEST CHANGE. YOU SHOULD HAVE TAKEN CARE OF THAT BEFORE DEPARTING.' BY THE CTR CTLR. INSTEAD OF CLOGGING THE RADIO WITH A HEATED DISCUSSION I DID NOT EVEN REPLY. AFTER ABOUT TWO MINS THE CTLR CAME BACK AND ASKED FOR MY CHANGE OF DEST. I KNOW THE NE IS A BUSY PLACE AND PLTS AS WELL AS CTLRS GET FRAZZLED BUT THIS WAS, I THINK UNCALLED FOR AND UNNECESSARY. THE CTLRS WERE NOT AT ALL BASHFUL ABOUT ISSUING ROUNDABOUT RERTES, I DO NOT SEE WHERE A DEST CHANGE OF FORTY MI WOULD OVER LOAD THE SYS. I KNOW THE CTLRS HAVE A TOUGH JOB AND EVEN TOUGHER UNDER INSTRUMENT CONDITIONS, BUT ONE MUST REMEMBER THAT THE PLT (ME) WAS IN IMC AT THE TIME AND NOT JUST SITTING AT A CONSOLE IN A COOL DARK ROOM. OUR AIRSPACE SYS WOULD WORK MUCH BETTER IF WE ALL WORKED TOGETHER. COMMON COURTESY SHOULD NOT SUFFER UNLESS IT IS ABSOLUTELY NECESSARY.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.