37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 1610574 |
Time | |
Date | 201901 |
Aircraft 1 | |
Make Model Name | No Aircraft |
Person 1 | |
Function | Flight Attendant (On Duty) |
Person 2 | |
Function | Flight Attendant (On Duty) |
Qualification | Flight Attendant Current |
Events | |
Anomaly | Deviation - Procedural Published Material / Policy Ground Event / Encounter Other / Unknown |
Narrative:
[Following] a medical emergency [involving a crew member in the airport terminal]; we felt overwhelmed with stress and anxiety and fatigue. The [lead flight attendant] was on the phone with [her] team and her supervisor explaining what occurred and we would not be safe to fly our evening departure. We; all crew members; also received calls from [company] preventing proper rest before flight and ignored when told we were not fit to fly. We were asked to persuade others (bullied) to fly even when [we] felt it was a safety issue. [Another flight attendant] gave them a definite no; [that] she was not safe to fly; we were scheduled to fly anyway.
Original NASA ASRS Text
Title: Air carrier Flight Attendants reported the cabin crew was pressured to work the flight following a stressful medical event in the airport terminal involving another crew member.
Narrative: [Following] a medical emergency [involving a crew member in the airport terminal]; we felt overwhelmed with stress and anxiety and Fatigue. The [Lead Flight Attendant] was on the phone with [her] team and her Supervisor explaining what occurred and we would not be safe to fly our evening departure. We; all crew members; also received calls from [Company] preventing proper rest before flight and ignored when told we were not fit to fly. We were asked to persuade others (bullied) to fly even when [we] felt it was a safety issue. [Another Flight Attendant] gave them a definite NO; [that] she was not safe to fly; we were scheduled to fly anyway.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.