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Passenger reported the device holder in the passenger seat may cause serious injury during irregular situations.
| Attributes | |
| ACN | 1613471 |
| Time | |
| Date | 201901 |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Plan | IFR |
| Component | |
| Aircraft Component | Pax Seat |
| Person 1 | |
| Function | Passenger |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe |
Narrative:
I recently flew to ZZZ on a company X flight. On the flight; I noticed something that I felt was unsafe about the new seats on [this company's] flights. The seat is designed to hold a device but the device holder is not safe in emergency situations.when there is no device in the holder; the holder slides down but the top of the holder protrudes from the back of the seat. The holder is very sturdy and metal and will likely cause serious injury if anyone hits their head on it during an emergency landing or crash.the holder design can be improved so the top folds down flat so that when the holder is empty. The device gripper at the top is no longer protruding from the back of the head rest. It just needs a simple hinge. Also; the device does not need to be metal if it is only holding a phone or tablet. It could be made of a material that could break more easily so if someone does strike their head on the top; it will break instead of making a really serious dent in someone's head.
Original NASA ASRS Text
Title: Passenger reported the device holder in the passenger seat may cause serious injury during irregular situations.
Narrative: I recently flew to ZZZ on a Company X flight. On the flight; I noticed something that I felt was unsafe about the new seats on [this company's] flights. The seat is designed to hold a device but the device holder is not safe in emergency situations.When there is no device in the holder; the holder slides down but the top of the holder protrudes from the back of the seat. The holder is very sturdy and metal and will likely cause serious injury if anyone hits their head on it during an emergency landing or crash.The holder design can be improved so the top folds down flat so that when the holder is empty. The device gripper at the top is no longer protruding from the back of the head rest. It just needs a simple hinge. Also; the device does not need to be metal if it is only holding a phone or tablet. It could be made of a material that could break more easily so if someone does strike their head on the top; it will break instead of making a really serious dent in someone's head.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.