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Air carrier flight attendant reported ground service personnel attempted to open the galley door when it was still armed shortly after arrival; and explained they could not see the flag through the window because of sun glare.
| Attributes | |
| ACN | 1617511 |
| Time | |
| Date | 201902 |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | Flight Attendant (On Duty) |
| Qualification | Flight Attendant Current |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy |
Narrative:
Upon arrival; there was no [gate] agent. While waiting; [catering] in the back of aircraft started to open the galley door while the door was armed; flag across window and closed. I yelled 'no' and forced the handle back down. After a few minutes; [flight attendant] a said 'disarm and cross check for arrival.' at this time; I disarmed my door; removed the strap from the window and cracked the door and made PA. [Catering] explained and showed me due to the sunlight/glare you could not see the flag through the window. Slide did not deploy.
Original NASA ASRS Text
Title: Air carrier Flight Attendant reported ground service personnel attempted to open the galley door when it was still armed shortly after arrival; and explained they could not see the flag through the window because of sun glare.
Narrative: Upon arrival; there was no [Gate] Agent. While waiting; [Catering] in the back of aircraft started to open the galley door while the door was armed; flag across window and closed. I yelled 'no' and forced the handle back down. After a few minutes; [Flight Attendant] A said 'disarm and cross check for arrival.' At this time; I disarmed my door; removed the strap from the window and cracked the door and made PA. [Catering] explained and showed me due to the sunlight/glare you could not see the flag through the window. Slide did not deploy.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.