Narrative:

This was a 13 hour flight entirely over the pacific. No radar contact; virtually no other airplanes to get ride reports; we were basically alone. The entire flight; all 13 hours; none of us were able to get one single weather update on our wsi. Not one. I even took the ipad up to the bunk during my break to try and get an update to no avail. It is a scandal bordering on immoral that passengers through 'inflight' have access to more accurate weather information than the pilots flying the plane. This is due to the company placing the internet router in a location where the passengers get the best reception and the pilots get almost none.

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Original NASA ASRS Text

Title: B787 Captain reported he was unable to get weather information during his 13 hour trans-Pacific flight on his tablet via WSI WiFi because of poor reception in the cockpit.

Narrative: This was a 13 hour flight entirely over the Pacific. No radar contact; virtually no other airplanes to get ride reports; we were basically alone. The entire flight; all 13 hours; none of us were able to get one single weather update on our WSI. Not one. I even took the iPad up to the bunk during my break to try and get an update to no avail. It is a scandal bordering on immoral that passengers through 'inflight' have access to more accurate weather information than the pilots flying the plane. This is due to the company placing the internet router in a location where the passengers get the best reception and the pilots get almost none.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.