Narrative:

Gate checking bags on quick turn flight. Passenger's bag was tagged. Ramp personnel noticed lithium battery sticker on side of bag upon loading into aircraft pit. Ramp discovered lithium batteries inside bag. Jetbridge already pulled and requested to be put back up to advise passenger. Passenger came to front of aircraft and took lithium batteries out of bag. When questioned why she did not remove them when we had made the required announcements regarding lithium batteries; she commented we said they were spare lithium batteries not the original batteries.

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Original NASA ASRS Text

Title: Airline Ramp Agent reported checked bag label contained lithium ion batteries. Batteries removed prior to departure.

Narrative: Gate checking bags on quick turn flight. Passenger's bag was tagged. Ramp personnel noticed lithium battery sticker on side of bag upon loading into aircraft pit. Ramp discovered lithium batteries inside bag. Jetbridge already pulled and requested to be put back up to advise passenger. Passenger came to front of aircraft and took lithium batteries out of bag. When questioned why she did not remove them when we had made the required announcements regarding lithium batteries; she commented we said they were spare lithium batteries not the original batteries.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.