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Ramp employee reported passenger carry-on baggage that is gate checked to cargo due to lack of space in over-head bins; is frequently not checked for hazmat items.
| Attributes | |
| ACN | 1655837 |
| Time | |
| Date | 201906 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | Ramp |
| Events | |
| Anomaly | Deviation - Procedural Hazardous Material Violation Deviation - Procedural Published Material / Policy |
Narrative:
Often flight attendants will stop allowing carry-on baggage when the bins are full and then require the passenger to leave their bag at the aircraft door. The passenger is then allowed to continue boarding after the bag is left; the flight attendant will then put a note with their seat number on the bag so the agent can then tag the bag correctly or sometimes a hand written tag is filled out and given to the flight attendant to pass back to the customer. The issue is that in all the haste to get the door closed at the end of boarding the customer service agent has not asked the customer about hazardous materials; smart bags; e-cig; etc.
Original NASA ASRS Text
Title: Ramp employee reported passenger carry-on baggage that is gate checked to cargo due to lack of space in over-head bins; is frequently not checked for hazmat items.
Narrative: Often flight attendants will stop allowing carry-on baggage when the bins are full and then require the passenger to leave their bag at the aircraft door. The passenger is then allowed to continue boarding after the bag is left; the Flight Attendant will then put a note with their seat number on the bag so the agent can then tag the bag correctly or sometimes a hand written tag is filled out and given to the Flight Attendant to pass back to the customer. The issue is that in all the haste to get the door closed at the end of boarding the Customer Service Agent has not asked the customer about hazardous materials; smart bags; e-cig; etc.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.