37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 1665419 |
Time | |
Date | 201907 |
Local Time Of Day | 0601-1200 |
Place | |
Locale Reference | ZZZ.Airport |
State Reference | US |
Environment | |
Light | Dawn |
Aircraft 1 | |
Make Model Name | Citation X (C750) |
Flight Phase | Parked |
Flight Plan | IFR |
Person 1 | |
Function | First Officer |
Qualification | Flight Crew Instrument Flight Crew Multiengine |
Events | |
Anomaly | Deviation - Procedural Published Material / Policy |
Narrative:
On my recent rotation; I was coerced into a 14 hour crew day by [crew scheduling] et al.the departure time was xc:24 from ZZZ; which should have resulted in a xa:54 show time and a 10 hour crew day; according to the operations manual. Instead; I received an email informing me that if I did not agree to a one-hour reduced show time; [crew scheduling] would unilaterally change the departure time to xc:00; thereby forcing a 14 hour crew day by virtue of a 6 minute change in show time. I have heard from others that their show or departure times were similarly adjusted up to 30 minutes using this same underhanded tactic. Thus; this is a commonly used way to extend crew day for company convenience. Clearly; the resulting level of fatigue does not matter.the original illegal day's schedule was posted several days in advance. I naively assumed that it was an oversight and would be corrected. Instead; I learned about how much the company is really concerned about crew fatigue. My responses to [crew scheduling] and the chief pilot were ignored; and the show time was moved without comment. I flew the last leg under protest.what is the point of publishing flight operations manual reduced duty hours for early show times if [the company] can arbitrarily change them for its own convenience; without regard for the resulting fatigue effects? Why does [the company] make us sit through hours of [training] about fatigue; risk management; and safety when the company clearly has so little regard for any of those issues?what about the impact on the client? Instead of following the rules; [crew scheduling] set itself up for a crisis had I justifiably called fatigued after the end of the ten hour legal crew day.if management is not going to respect the fatigue effects of early departures; I suggest that the appropriate portions of the fom (flight operations manual) be removed so that pilots clearly understand the company's true fatigue policy. For now; I will consider myself warned that [the company] does not actually care about fatigue issues and the associated safety issues; and will proceed accordingly.[crew scheduling] should prohibit changing of show or departure times to extend crew day. Once a trip is booked for xc:29 or earlier; the crew is limited to a ten hour day; and the company should not change it.
Original NASA ASRS Text
Title: CE750 pilot reported that their company does not follow policies to prevent excessive fatigue on long duty days.
Narrative: On my recent rotation; I was coerced into a 14 hour crew day by [Crew Scheduling] et al.The departure time was XC:24 from ZZZ; which should have resulted in a XA:54 show time and a 10 hour crew day; according to the Operations Manual. Instead; I received an email informing me that if I did not agree to a one-hour reduced show time; [Crew Scheduling] would unilaterally change the departure time to XC:00; thereby forcing a 14 hour crew day by virtue of a 6 minute change in show time. I have heard from others that their show or departure times were similarly adjusted up to 30 minutes using this same underhanded tactic. Thus; this is a commonly used way to extend crew day for company convenience. Clearly; the resulting level of fatigue does not matter.The original illegal day's schedule was posted several days in advance. I naively assumed that it was an oversight and would be corrected. Instead; I learned about how much The Company is really concerned about crew fatigue. My responses to [Crew Scheduling] and the Chief Pilot were ignored; and the show time was moved without comment. I flew the last leg under protest.What is the point of publishing Flight Operations Manual reduced duty hours for early show times if [the company] can arbitrarily change them for its own convenience; without regard for the resulting fatigue effects? Why does [the company] make us sit through hours of [training] about fatigue; risk management; and safety when the company clearly has so little regard for any of those issues?What about the impact on the client? Instead of following the rules; [Crew Scheduling] set itself up for a crisis had I justifiably called fatigued after the end of the ten hour legal crew day.If management is not going to respect the fatigue effects of early departures; I suggest that the appropriate portions of the FOM (Flight Operations Manual) be removed so that pilots clearly understand The Company's true fatigue policy. For now; I will consider myself warned that [the company] does not actually care about fatigue issues and the associated safety issues; and will proceed accordingly.[Crew Scheduling] should prohibit changing of show or departure times to extend crew day. Once a trip is booked for XC:29 or earlier; the crew is limited to a ten hour day; and the company should not change it.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.