Narrative:

During morning gate calls. The lead received a call for maintenance at gate. I went up to the plane to find a fully boarded flight. The call was for a caution light on the fap (forward attendant panel.) I then performed a ground scan of the system and it flagged the fwd drain mast inop. I then checked the c/b for the drain mast on panel 2000vu and seen multiple c/b's pulled and collared. I then called maintenance control to tell them the problem I was having. He then checked to see if there were any open MEL's requiring those c/b's to be pulled. There were no open MEL's. So I reset the pulled c/b's. I performed the ground scan again and no faults were detected. I went back into the office and printed the ops test and bite test for those systems. And the checks were good. While writing the corrective action in the log book; I only stated the c/b that was flagged on the ground scan as being pulled (fwd drain mast). And I also did not reference all of the ops test that were performed into my write up.take your time and think everything out. Don't let the pressure of a fully boarded plane and taking a delay scare you.

Google
 

Original NASA ASRS Text

Title: Technician reported that; during troubleshooting for an unrelated EICAS Message; he found numerous circuit breakers pulled and collared and he reset them without documenting the corrective actions tasks in the aircraft logbook.

Narrative: During morning gate calls. The lead received a call for maintenance at gate. I went up to the plane to find a fully boarded flight. The call was for a caution light on the FAP (Forward Attendant Panel.) I then performed a ground scan of the system and it flagged the fwd drain mast inop. I then checked the c/b for the drain mast on panel 2000vu and seen multiple c/b's pulled and collared. I then called maintenance control to tell them the problem I was having. He then checked to see if there were any open MEL'S requiring those c/b's to be pulled. There were no open MEL'S. So I reset the pulled c/b's. I performed the ground scan again and no faults were detected. I went back into the office and printed the ops test and bite test for those systems. And the checks were good. While writing the corrective action in the log book; I only stated the c/b that was flagged on the ground scan as being pulled (FWD DRAIN MAST). And I also did not reference all of the ops test that were performed into my write up.Take your time and think everything out. Don't let the pressure of a fully boarded plane and taking a delay scare you.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.