Narrative:

I am not satisfied with the findings and explanation of a very serious situation. My airplane was loaded with an 18135 lbs. Pallet over the nose. It was not supposed to have been loaded. The only fix I see is finger pointing as to who was wrong and nowhere do I see a prevention from it happening again. Outsourcing and communication on the part of [company] load planning caused this mistake. I would like something more done and a better explanation as to how we will prevent this from occurring again. The closure of the report does nothing but sweep it under a rug.

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Original NASA ASRS Text

Title: A320 Captain reported cargo was loaded in error on the aircraft and Dispatch was unaware of the weight and balance discrepancy.

Narrative: I am not satisfied with the findings and explanation of a very serious situation. My airplane was loaded with an 18135 lbs. pallet over the nose. It was not supposed to have been loaded. The only fix I see is finger pointing as to who was wrong and nowhere do I see a prevention from it happening again. Outsourcing and communication on the part of [Company] load planning caused this mistake. I would like something more done and a better explanation as to how we will prevent this from occurring again. The closure of the report does nothing but sweep it under a rug.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.