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Flight attendant reported a soup canister exploded as it was being opened and resulted in burns.
| Attributes | |
| ACN | 1684315 |
| Time | |
| Date | 201909 |
| Local Time Of Day | 0001-0600 |
| Aircraft 1 | |
| Make Model Name | B737-800 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Cruise |
| Route In Use | Direct |
| Flight Plan | IFR |
| Person 1 | |
| Function | Flight Attendant (On Duty) |
| Qualification | Flight Attendant Current |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe Flight Deck / Cabin / Aircraft Event Illness |
Narrative:
Went to plate the soup; upon twisting the thermos top it exploded like a huge volcano of hot soup in my face; eyes; hair; uniform; shoes; galley walls counters; doors; ceilings it was so powerful that it ricocheted to the wall across the galley and behind me. 4 ft. A complete mess. It ruined a couple settings as well. I was completely blinded and in shock for the first two minutes my eyes and my face were burning and I was shaking with fear; pain and shock. After I realized what happened I immediately called the crew and FD (flight deck) and grab some ice and towels. I went to the lavatory to assess my face hands and arms. I have burns and will continue to treat myself until I finish this trip. I was up until xa:00 am doing laundry of my uniform van was at xi:00 am. I noticed many red burn spots on my face; hands and arms. My eyes still sting and are red. I will seek medical treatment when I get home from this trip if symptoms worsen; I will get help right away.we need to be incredibly careful and vigilant about opening the thermos of soup. I believe this experience will and should warrant a service/safety bulletin immediately.
Original NASA ASRS Text
Title: Flight Attendant reported a soup canister exploded as it was being opened and resulted in burns.
Narrative: Went to plate the soup; upon twisting the thermos top it exploded like a huge volcano of hot soup in my face; eyes; hair; uniform; shoes; galley walls counters; doors; ceilings it was so powerful that it ricocheted to the wall across the galley and behind me. 4 ft. a complete mess. It ruined a couple settings as well. I was completely blinded and in shock for the first two minutes my eyes and my face were burning and I was shaking with fear; pain and shock. After I realized what happened I immediately called the crew and FD (Flight Deck) and grab some ice and towels. I went to the lavatory to assess my face hands and arms. I have burns and will continue to treat myself until I finish this trip. I was up until XA:00 am doing laundry of my uniform van was at XI:00 am. I noticed many red burn spots on my face; hands and arms. My eyes still sting and are red. I will seek medical treatment when I get home from this trip if symptoms worsen; I will get help right away.We need to be incredibly careful and vigilant about opening the thermos of soup. I believe this experience will and should warrant a service/safety bulletin immediately.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.