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Dispatcher reported being out of the loop when departure station operations delayed an aircraft.
| Attributes | |
| ACN | 1687183 |
| Time | |
| Date | 201909 |
| Local Time Of Day | 1201-1800 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | EMB ERJ 170/175 ER/LR |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | Dispatcher |
| Qualification | Dispatch Dispatcher |
| Events | |
| Anomaly | Deviation - Procedural FAR Deviation - Procedural Published Material / Policy |
Narrative:
Operations delayed our aircraft X without informing dispatch prior to posting the delay. They ended up putting a 58 minute turn on the flight which is way more than [company policy]. Once again; [company] gate agents do not exercise operational control and should not have access to post delays on our flights. Who is to say that crew was legal to operate the flight given the delay? Who is to say the taf in ZZZ1 at arrival was legal with the new ETA? Operations has no idea about these issues and thus should not have a say in when a flight departs. [Company] must change this policy. It goes against the very fabric of dispatch the far's created.
Original NASA ASRS Text
Title: Dispatcher reported being out of the loop when departure station operations delayed an aircraft.
Narrative: Operations delayed our Aircraft X without informing Dispatch prior to posting the delay. They ended up putting a 58 minute turn on the flight which is way more than [company policy]. Once again; [company] gate agents do not exercise operational control and should not have access to post delays on our flights. Who is to say that crew was legal to operate the flight given the delay? Who is to say the TAF in ZZZ1 at arrival was legal with the new ETA? Operations has no idea about these issues and thus should not have a say in when a flight departs. [Company] must change this policy. It goes against the very fabric of Dispatch the FAR's created.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.