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ARTS 3 pt 04 program is giving false conflict alerts which controllers are finding psychologically detrimental.
| Attributes | |
| ACN | 169191 |
| Time | |
| Date | 199101 |
| Day | Tue |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | atc facility : roc |
| State Reference | NY |
| Person 1 | |
| Affiliation | government : faa |
| Function | controller : approach |
| Qualification | controller : radar |
| ASRS Report | 169191 |
| Person 2 | |
| Function | oversight : supervisor |
| Qualification | controller : radar |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other controllera |
| Resolutory Action | none taken : unable |
| Consequence | faa : investigated |
| Supplementary | |
| Primary Problem | ATC Human Performance |
| Air Traffic Incident | other |
| Situations | |
| ATC Facility | other physical facility procedure or policy : unspecified |
Narrative:
ARTS 3.04 was put into operation. We as controllers are getting many false conflict alerts. The psychological effect of these is immeasurable. The workload to investigate every alert is cumbersome. If I elect to determine alert is invalid and later is somehow determined valid or supervisor decides to process as a failure to report a conflict alert, it would definitely affect my career progression by going into my personnel folder.
Original NASA ASRS Text
Title: ARTS 3 PT 04 PROGRAM IS GIVING FALSE CONFLICT ALERTS WHICH CTLRS ARE FINDING PSYCHOLOGICALLY DETRIMENTAL.
Narrative: ARTS 3.04 WAS PUT INTO OPERATION. WE AS CTLRS ARE GETTING MANY FALSE CONFLICT ALERTS. THE PSYCHOLOGICAL EFFECT OF THESE IS IMMEASURABLE. THE WORKLOAD TO INVESTIGATE EVERY ALERT IS CUMBERSOME. IF I ELECT TO DETERMINE ALERT IS INVALID AND LATER IS SOMEHOW DETERMINED VALID OR SUPVR DECIDES TO PROCESS AS A FAILURE TO RPT A CONFLICT ALERT, IT WOULD DEFINITELY AFFECT MY CAREER PROGRESSION BY GOING INTO MY PERSONNEL FOLDER.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.