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Flight attendant reported mistakenly serving a 14 year old child an alcoholic drink instead of what was ordered.
| Attributes | |
| ACN | 1696366 |
| Time | |
| Date | 201910 |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Make Model Name | B737-700 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Cruise |
| Flight Plan | IFR |
| Person 1 | |
| Function | Flight Attendant (On Duty) |
| Qualification | Flight Attendant Current |
| Events | |
| Anomaly | Flight Deck / Cabin / Aircraft Event Other / Unknown |
Narrative:
Woke at 2AM to begin my day. All went relatively smoothly. While I was setting up galley in the rear; the 'C' flight attendant came to the rear and asked me to move on a couple rows on taking drink orders. So instead of beginning on row 17; I began orders on row 15. My first tray consisted of 7 waters; 2 cokes; a rum & coke and 2 coffees. I inadvertently poured the rum into a cup of water and not the coke. Then I accidentally served that to a child roughly the age of 14. I also served his father a water. They were sitting next to him. Immediately after serving their row; I was still in the aisle serving. They informed me of the mistake and handed it back to me. I apologized. I went to the rear and brought them a closed can of water and a cup. I asked if he felt alright; if they needed snacks or paramedics to meet us to evaluate his son. He replied 'oh no no; we are fine; I understand but everything is fine.' we continued the flight.
Original NASA ASRS Text
Title: Flight attendant reported mistakenly serving a 14 year old child an alcoholic drink instead of what was ordered.
Narrative: Woke at 2AM to begin my day. All went relatively smoothly. While I was setting up galley in the rear; the 'C' Flight Attendant came to the rear and asked me to move on a couple rows on taking drink orders. So instead of beginning on row 17; I began orders on row 15. My first tray consisted of 7 waters; 2 cokes; a rum & coke and 2 coffees. I inadvertently poured the rum into a cup of water and not the Coke. Then I accidentally served that to a child roughly the age of 14. I also served his father a water. They were sitting next to him. Immediately after serving their row; I was still in the aisle serving. They informed me of the mistake and handed it back to me. I apologized. I went to the rear and brought them a closed can of water and a cup. I asked if he felt alright; if they needed snacks or paramedics to meet us to evaluate his son. He replied 'Oh no no; we are fine; I understand but everything is fine.' We continued the flight.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.