Narrative:

We arrived for our overnight flight and when the customer service agent opened the aircraft door; there was an odor and a slight haze in the plane. We walked off the plane and discussed with the pilots that it was not safe to be onboard. The supervisor showed up and said this was a regular issue when it is so cold and there is nothing they can do about it. The pilots had them disconnect the ground feed and started the APU. We cracked the doors to get fresh air and waited for the smell to dissipate before boarding the plane. Determine what is causing this fume issue and either maintain or reposition the equipment do the fumes are not entering the plane.

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Original NASA ASRS Text

Title: B737-900 Flight Attendant crew reported haze and odor upon arrival. The entire cabin crew experienced physiological issues.

Narrative: We arrived for our overnight flight and when the Customer Service Agent opened the aircraft door; there was an odor and a slight haze in the plane. We walked off the plane and discussed with the pilots that it was not safe to be onboard. The Supervisor showed up and said this was a regular issue when it is so cold and there is nothing they can do about it. The pilots had them disconnect the ground feed and started the APU. We cracked the doors to get fresh air and waited for the smell to dissipate before boarding the plane. Determine what is causing this fume issue and either maintain or reposition the equipment do the fumes are not entering the plane.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.