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Air carrier flight attendants reported that an air return was made due to an overheating engine. The flight had a planned duration of 5 hours and the replacement aircraft had an inoperative water supply system.
| Attributes | |
| ACN | 1716904 |
| Time | |
| Date | 202001 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | Large Transport Low Wing 2 Turbojet Eng |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Cruise |
| Flight Plan | IFR |
| Component | |
| Aircraft Component | Turbine Engine |
| Person 1 | |
| Function | Flight Attendant (On Duty) |
| Person 2 | |
| Function | Flight Attendant (On Duty) Flight Attendant In Charge |
| Events | |
| Anomaly | Aircraft Equipment Problem Critical Deviation - Procedural MEL Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Other / Unknown |
Narrative:
Approximately 1 hour into flight during food and beverage service the captain made an all call and stated the right engine was over heating and we needed to turn back to ZZZ. Fas stowed carts; secured the cabin; conducted 30 second review and assessed. No emergency cabin prep required. Captain made appropriate announcements for passengers including emergency personnel upon landing as to not alarm them of the visual presence. Captain informed crew that company management has encouraged the flight deck to continue on to ZZZ1 and disregard the over heating engine. The landing was a heavy one due to fuel weight. It was a nervous one but also uneventful.once back in ZZZ the replacement aircraft we were given had an inoperative water system. It had been shut off by maintenance. Therefore; the company was sending a flight load of passengers that had already experienced a return to land on an additional 5.7 hour flight with no workable water.there must be an FAA regulation (time or miles) as to how far a aircraft can operate with an inoperative water system. It is highly unsanitary and unethical. Human health and well-being must come before profit.
Original NASA ASRS Text
Title: Air carrier flight attendants reported that an air return was made due to an overheating engine. The flight had a planned duration of 5 hours and the replacement aircraft had an inoperative water supply system.
Narrative: Approximately 1 hour into flight during food and beverage service the Captain made an all call and stated the right engine was over heating and we needed to turn back to ZZZ. FAs stowed carts; secured the cabin; conducted 30 second review and assessed. No emergency cabin prep required. Captain made appropriate announcements for passengers including emergency personnel upon landing as to not alarm them of the visual presence. Captain informed crew that company management has encouraged the flight deck to continue on to ZZZ1 and disregard the over heating engine. The landing was a heavy one due to fuel weight. It was a nervous one but also uneventful.Once back in ZZZ the replacement aircraft we were given had an inoperative water system. It had been shut off by maintenance. Therefore; the company was sending a flight load of passengers that had already experienced a return to land on an additional 5.7 hour flight with NO workable water.There MUST be an FAA regulation (time or miles) as to how far a aircraft can operate with an inoperative water system. It is HIGHLY unsanitary and unethical. Human health and well-being must come before profit.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.