A flight attendant reported passengers were boarded an hour and a half before the pilots were on boa...

Narrative:

We were pressured to board passengers without pilots. We were told the pilots would be landing next to us in 10 minutes. We had passengers on board an hour and a half. The pilots had no place to store luggage as all bins are full at that time. We tried to reserve spots but didn't want to cause issues with passengers. Then found out the forward lavatory was broken and written up. Passengers had been using it while we waited so long. I feel this is an unsafe environment because ground crew left us to park other planes coming in. We have no communication from inside to outside the aircraft at times. This is no fault to our workers! The passengers could have remained indoors using bathrooms and we would've have known about the broken bathroom before a 4 hour flight. No boarding unless at least one pilot on board.

Original NASA ASRS Text

Title: A Flight Attendant reported passengers were boarded an hour and a half before the pilots were on board and were using a lavatory that was supposed to be out of service.

Narrative: We were pressured to board passengers without pilots. We were told the pilots would be landing next to us in 10 minutes. We had passengers on board an hour and a half. The pilots had no place to store luggage as all bins are full at that time. We tried to reserve spots but didn't want to cause issues with passengers. Then found out the forward lavatory was broken and written up. Passengers had been using it while we waited so long. I feel this is an unsafe environment because ground crew left us to park other planes coming in. We have no communication from inside to outside the aircraft at times. This is no fault to our workers! The passengers could have remained indoors using bathrooms and we would've have known about the broken bathroom before a 4 hour flight. No boarding unless at least one pilot on board.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	1719135
Time
Date	202001
Local Time Of Day	1801-2400
Place
Locale Reference	ZZZ.Airport
State Reference	US
Aircraft 1
Make Model Name	Medium Large Transport Low Wing 2 Turbojet Eng
Operating Under FAR Part	Part 121
Flight Phase	Parked
Flight Plan	IFR
Person 1
Function	Flight Attendant (On Duty)
Qualification	Flight Attendant Current
Events
Anomaly	Deviation - Procedural Published Material / Policy

A flight attendant reported passengers were boarded an hour and a half before the pilots were on board and were using a lavatory that was supposed to be out of service.