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Sfo tower controller reported an unsafe operation with a foreign departure and an arrival to the same runway.
| Attributes | |
| ACN | 1720138 |
| Time | |
| Date | 202001 |
| Local Time Of Day | 0001-0600 |
| Place | |
| Locale Reference | SFO.Tower |
| State Reference | CA |
| Aircraft 1 | |
| Make Model Name | B777-300 |
| Flight Phase | Takeoff |
| Flight Plan | IFR |
| Aircraft 2 | |
| Make Model Name | B787-1000 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Final Approach |
| Flight Plan | IFR |
| Person 1 | |
| Function | Local |
| Qualification | Air Traffic Control Fully Certified |
| Experience | Air Traffic Control Time Certified In Pos 1 (yrs) 10 |
| Events | |
| Anomaly | Conflict Ground Conflict Critical Deviation - Procedural Clearance |
Narrative:
East configuration; landing runway 19L departing runways 10L/10R. Aircraft X was loaded on 10L; aircraft Y was on approximately 3 mile final. I cleared aircraft X for takeoff; when they did not roll quickly enough I canceled their takeoff clearance. There was no response and I gave approximately 3-5 seconds to see if they were complying. At that time an aircraft on the adjacent runway said 'he's still rolling' I sent aircraft Y around somewhere between 1-2 mile final. Once in the upwind I did a radio check with aircraft X in case they had been NORDO. They responded with just their call sign. I changed aircraft X to departure. Nct issued the brasher per the controller in charge. Aircraft X returned to tower frequency a few times confused on how or why to call us. I instructed aircraft X to contact company upon landing at their destination and to get the tower number from them; then call the tower.this is not the first time I have had a foreign air carrier ignore a cancellation of takeoff clearance. This is the first time it has caused a go around for me. I am not sure if it is company policy to not cancel after a certain point but; outright ignoring control instructions that are for their and others safety is unacceptable.
Original NASA ASRS Text
Title: SFO Tower Controller reported an unsafe operation with a foreign departure and an arrival to the same runway.
Narrative: East configuration; landing Runway 19L departing runways 10L/10R. Aircraft X was loaded on 10L; Aircraft Y was on approximately 3 mile final. I cleared Aircraft X for takeoff; when they did not roll quickly enough I canceled their takeoff clearance. There was no response and I gave approximately 3-5 seconds to see if they were complying. At that time an aircraft on the adjacent runway said 'He's still rolling' I sent Aircraft Y around somewhere between 1-2 mile final. Once in the upwind I did a radio check with Aircraft X in case they had been NORDO. They responded with just their call sign. I changed Aircraft X to departure. NCT issued the brasher per the CIC. Aircraft X returned to tower frequency a few times confused on how or why to call us. I instructed Aircraft X to contact company upon landing at their destination and to get the tower number from them; then call the Tower.This is not the first time I have had a foreign air carrier ignore a cancellation of takeoff clearance. This is the first time it has caused a go around for me. I am not sure if it is company policy to not cancel after a certain point but; outright ignoring control instructions that are for their and others safety is unacceptable.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.