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Air carrier captain reported there were no protective gloves on the aircraft nor available at the station.
| Attributes | |
| ACN | 1734850 |
| Time | |
| Date | 202003 |
| Local Time Of Day | 0601-1200 |
| Place | |
| Locale Reference | ZZZZ.Airport |
| State Reference | FO |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Component | |
| Aircraft Component | Cabin Furnishing |
| Person 1 | |
| Function | Captain |
| Qualification | Flight Crew Multiengine Flight Crew Instrument Flight Crew Air Transport Pilot (ATP) |
| Experience | Flight Crew Last 90 Days 150 Flight Crew Total 10346 Flight Crew Type 575 |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe Deviation - Procedural Published Material / Policy |
Narrative:
We arrived at the airplane in ZZZZ and shortly afterwards the purser informed me that the gloves were missing from the customer service kit. We called the station and requested additional gloves to be brought out to the airplane. A few minutes later a representative from ZZZZ came out to personally apologize and she informed me that the station was not equipped with any extra gloves. I discussed this with my crew and the flight attendants who informed me that they still had gloves in their possession from the previous flight; so it was decided that they had enough gloves to get them back to ZZZ. With the outbreak of the covid-19 and the precautions that all employees are taking; I was surprised at the lack of basic supplies to help everyone follow our current procedures. Please pass along my suggestions that would ask the company to ensure adequate supplies be available. Enroute to ZZZ; the customer kit was written up so that the missing gloves could be provisioned.
Original NASA ASRS Text
Title: Air Carrier Captain reported there were no protective gloves on the aircraft nor available at the station.
Narrative: We arrived at the airplane in ZZZZ and shortly afterwards the Purser informed me that the gloves were missing from the Customer Service Kit. We called the station and requested additional gloves to be brought out to the airplane. A few minutes later a representative from ZZZZ came out to personally apologize and she informed me that the station was not equipped with any extra gloves. I discussed this with my crew and the flight attendants who informed me that they still had gloves in their possession from the previous flight; so it was decided that they had enough gloves to get them back to ZZZ. With the outbreak of the COVID-19 and the precautions that all employees are taking; I was surprised at the lack of basic supplies to help everyone follow our current procedures. Please pass along my suggestions that would ask the company to ensure adequate supplies be available. Enroute to ZZZ; the Customer Kit was written up so that the missing gloves could be provisioned.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.