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Ground controller reported an airliner taxied in the wrong direction toward the ramp.
| Attributes | |
| ACN | 1747165 |
| Time | |
| Date | 202006 |
| Local Time Of Day | 1801-2400 |
| Place | |
| Locale Reference | ZZZ.Tower |
| State Reference | US |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Taxi |
| Flight Plan | IFR |
| Person 1 | |
| Function | Ground |
| Qualification | Air Traffic Control Fully Certified |
| Experience | Air Traffic Control Time Certified In Pos 1 (yrs) 30 |
| Events | |
| Anomaly | Deviation - Procedural Clearance Ground Incursion Taxiway |
Narrative:
The flight was exiting runway xx left at taxiway xx; and had not yet called. I reached out to give them taxi instructions and they asked if the instructions were for them. I assumed I either blocked them or they were transferring frequencies mid sentence; so I reissued the instructions - taxi via xy to the ramp - as though it was their first call-up. The acknowledged and said they had not received a hand off from the tower controller. I told them all was good.a minute or two later; I observed the aircraft turning eastbound on taxiway XY3 to join taxiway xz southbound. I reached out to them by call sign only; and they responded. I followed up with asking them where they were going. The pilot said they were going to the 'north line'; which is on the ramp tower apron. I advised them that taxiway XY4 is the delineation of where the ramp begins and that is where I would have expected them to go to. They apologized and said they were looking for the north line and headed in there. We left it at that.during the slowdown; some crews are probably going to places they either have never been; or have not been to in some time. The only recommendation I can make is to ask; it is not like the frequency congestion would make asking a bad thing.
Original NASA ASRS Text
Title: Ground Controller reported an airliner taxied in the wrong direction toward the ramp.
Narrative: The flight was exiting Runway XX Left at Taxiway XX; and had not yet called. I reached out to give them taxi instructions and they asked if the instructions were for them. I assumed I either blocked them or they were transferring frequencies mid sentence; so I reissued the instructions - Taxi via XY to the ramp - as though it was their first call-up. The acknowledged and said they had not received a hand off from the Tower Controller. I told them all was good.A minute or two later; I observed the aircraft turning eastbound on Taxiway XY3 to join Taxiway XZ southbound. I reached out to them by call sign only; and they responded. I followed up with asking them where they were going. The pilot said they were going to the 'north line'; which is on the Ramp Tower apron. I advised them that Taxiway XY4 is the delineation of where the ramp begins and that is where I would have expected them to go to. They apologized and said they were looking for the north line and headed in there. We left it at that.During the slowdown; some crews are probably going to places they either have never been; or have not been to in some time. The only recommendation I can make is to ask; it is not like the frequency congestion would make asking a bad thing.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.