37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 1748935 |
Time | |
Date | 202006 |
Local Time Of Day | 0601-1200 |
Place | |
Locale Reference | ZZZ.Airport |
State Reference | US |
Aircraft 1 | |
Make Model Name | Commercial Fixed Wing |
Operating Under FAR Part | Part 121 |
Flight Phase | Parked |
Flight Plan | IFR |
Person 1 | |
Function | Off Duty |
Qualification | Flight Attendant Current |
Events | |
Anomaly | Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Passenger Misconduct |
Narrative:
I was a DH sitting next to passenger X. [He] had his mask off the whole flight.when asked by working crew during cart service; he did comply; then soon took it off again. I had to ask him 3 times again. (He was sniffling and coughing). Had 2 beers.after landing he got up to deplane took off his masks then exhaled really big and loud right down to the guests sitting under him.I asked again and he did comply. Offered me to bring my luggage down I said politely 'I'll get it thank you.' he stands extremely close to a passenger standing behind him and says loudly 'she doesn't want me to touch it.' as an employee; this type of behavior is very challenging.remind guests face mask must be worn; not complying may result in reject of boarding next time.
Original NASA ASRS Text
Title: Dead heading Flight Attendant reported issues with a passenger who was not wearing a COVID-19 mask at all times on the flight.
Narrative: I was a DH sitting next to Passenger X. [He] had his mask off the whole flight.When asked by working crew during cart service; he did comply; then soon took it off again. I had to ask him 3 times again. (He was sniffling and coughing). Had 2 beers.After landing he got up to deplane took off his masks then exhaled really big and loud right down to the guests sitting under him.I asked again and he did comply. Offered me to bring my luggage down I said politely 'I'll get it thank you.' He stands extremely close to a passenger standing behind him and says loudly 'She doesn't want me to touch it.' As an employee; this type of behavior is very challenging.Remind guests face mask must be worn; not complying may result in reject of boarding next time.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.