37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 1750217 |
Time | |
Date | 202006 |
Local Time Of Day | 1201-1800 |
Place | |
Locale Reference | ZZZ.Airport |
State Reference | US |
Environment | |
Flight Conditions | VMC |
Light | Daylight |
Aircraft 1 | |
Make Model Name | Any Unknown or Unlisted Aircraft Manufacturer |
Operating Under FAR Part | Part 121 |
Flight Phase | Parked |
Component | |
Aircraft Component | Fuel System |
Person 1 | |
Function | Technician |
Qualification | Maintenance Airframe Maintenance Powerplant |
Events | |
Anomaly | Aircraft Equipment Problem Less Severe Deviation - Procedural Maintenance Deviation - Procedural Published Material / Policy Deviation - Procedural FAR |
Narrative:
A manager is coercing me to sign off work too quickly. This would mean work in a reckless; un-safe and illegal manner. It's an atmosphere of tension and pressure. Clearly it violates the company policy. The policy is designed to prevent accidents. Signing off work prematurely is a violation of far's and the company [procedures manual] general policy and procedure manual. Driving too fast violates airport regulations. I received a disciplinary letter threatening termination. It claims I took too long to accomplish a task. The flight wasn't delayed and was completed before my quitting time. The letter contains inaccuracies. Most of the delay was in the hands of the inspection department. Part of the delay was running the engines; then waiting for the fuel to settle. The delays were outside my control. I was never offered help. Manager never questioned inspection department about the delay. I have no idea why I am being pressured into signing off work faster. I completed the task before quitting time and the flight wasn't delayed. I have never received a verbal warning about my job performance. Have management actually use the policy. Have management provide more training. If the mechanic and inspector are issued a newly published job card that they have never seen; have someone coach them on the new card. Don't issue fuel sampling/test work cards unless there is a diagram labeling which tank is which. Train all the inspectors on how to do fuel bio test. That way they won't be loading pressure on the only inspector authorized to preform test. Before mailing disciplinary letter; conduct an investigation regarding the work. Actually speak to the mechanic getting the letter and speak to all people involved. It will eliminate falsely accusing a mechanic of working too slow because accidents happen when he goes too fast. Don't demand work [to] be signed off until it's ready.the job card didn't have diagrams showing and labeling which fuel tank was which.
Original NASA ASRS Text
Title: Technician reported concerns over Manager ignoring company policies and pressuring an unsafe; expedited Job Card completion.
Narrative: A Manager is coercing me to sign off work too quickly. This would mean work in a reckless; un-safe and illegal manner. It's an atmosphere of tension and pressure. Clearly it violates the company policy. The policy is designed to prevent accidents. Signing off work prematurely is a violation of FAR's and the Company [Procedures Manual] General Policy and Procedure Manual. Driving too fast violates airport regulations. I received a disciplinary letter threatening termination. It claims I took too long to accomplish a task. The flight wasn't delayed and was completed before my quitting time. The letter contains inaccuracies. Most of the delay was in the hands of the Inspection Department. Part of the delay was running the engines; then waiting for the fuel to settle. The delays were outside my control. I was never offered help. Manager never questioned Inspection Department about the delay. I have no idea why I am being pressured into signing off work faster. I completed the task before quitting time and the flight wasn't delayed. I have never received a verbal warning about my job performance. Have Management actually use the policy. Have Management provide more training. If the Mechanic and Inspector are issued a newly published job card that they have never seen; have someone coach them on the new card. Don't issue fuel sampling/test work cards unless there is a diagram labeling which tank is which. Train all the inspectors on how to do fuel bio test. That way they won't be loading pressure on the only Inspector authorized to preform test. Before mailing disciplinary letter; conduct an investigation regarding the work. Actually speak to the Mechanic getting the letter and speak to all people involved. It will eliminate falsely accusing a Mechanic of working too slow because accidents happen when he goes too fast. Don't demand work [to] be signed off until it's ready.The Job Card didn't have diagrams showing and labeling which fuel tank was which.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.