37000 Feet

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Air carrier pilot stated hotel was not keeping crews separate from each other on crew transportation from the hotel.

Narrative:

The crew vans from the hotel in ZZZ were overloaded with crew. The vans seat 15 and could probably seat seven or eight with social distance and were loaded to 10 or more crew members. Further; the hotel provided three vans for the XA00 am shuttle; all were equally or greater loaded and the crews were not directed to the van they were assigned by flight number; though the hotel did have a detailed sheet about which crew was supposed to be in which van.company needs to send or coordinate a team to assist this property in partitioning off unusable seats. Other locations with the same style van use placards or tape to mark unusable seats. This property is incapable of doing this on their own. The same thing happened on the afternoon pickup and I was forced to pay for my crew due to van overcrowding. Further; contract tracing for crews overnighting at this hotel must assume we were all in the same van. They were mixing crews and vans so that any paperwork that they provide to assist who was on a van with whom is inaccurate. Until company can verify this hotel's compliance; we are putting every crew member at risk and potentially stranding 30 or more crew members per day due to contact tracing.

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Original NASA ASRS Text

Title: Air carrier pilot stated hotel was not keeping crews separate from each other on crew transportation from the hotel.

Narrative: The crew vans from the hotel in ZZZ were overloaded with crew. The vans seat 15 and could probably seat seven or eight with social distance and were loaded to 10 or more crew members. Further; the hotel provided three vans for the XA00 AM shuttle; all were equally or greater loaded and the crews were not directed to the van they were assigned by flight number; though the hotel did have a detailed sheet about which crew was supposed to be in which van.Company needs to send or coordinate a team to assist this property in partitioning off unusable seats. Other locations with the same style van use placards or tape to mark unusable seats. This property is incapable of doing this on their own. The same thing happened on the afternoon pickup and I was forced to pay for my crew due to van overcrowding. Further; contract tracing for crews overnighting at this hotel must assume we were all in the same van. They were mixing crews and vans so that any paperwork that they provide to assist who was on a van with whom is inaccurate. Until company can verify this hotel's compliance; we are putting every crew member at risk and potentially stranding 30 or more crew members per day due to contact tracing.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.