Narrative:

Passenger X; entered aircraft with mask below his nose. I requested that he pull it up before boarding. He complied and sat. Several times throughout the flight I walked cabin to collect trash and reminded many people to pull up mask over nose. I asked passenger X once and he complied. The next time I asked; he informed me 'I can't breathe.'I told him I was sorry but he agreed to our terms of face masks when he checked in. He pulled mask up. I did another trash run and mask was lowered again. I reminded him of policy. Instead of pulling it up; he requested to see the policy in writing. He then spoke with other flight attendant and said he was being singled out because of his tattoos. She told him she had seen me as I had reminded several others. She said further non-compliance could result in a ban on flying.I called captain and asked to make the nose and mouth announcement. Captain did. I went back to show him the verbiage which explicitly spells out the policy. I asked him if he would please comply. He said 'I am complying; #%$^!' his nostrils were clearly visible. I left and called captain; informing them of the non-compliance. Captain confirmed and would notify the ground agents to meet the plane.passenger Y talked to other flight attendant and said I was harassing passenger X. He said others around him felt uncomfortable. I said we needed people to comply with safety rules. He said I hadn't said anything to a nearby woman when her mask was off; and I tried to explain it was because she was still eating and drinking. But he was convinced I was discriminating in my enforcement.make an announcement at boarding gate that explicitly tells people they can be banned for failure to comply with nose and mouth covered rule.

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Original NASA ASRS Text

Title: Flight attendant reported a passenger was non-complaint with face mask policy during the flight.

Narrative: Passenger X; entered aircraft with mask below his nose. I requested that he pull it up before boarding. He complied and sat. Several times throughout the flight I walked cabin to collect trash and reminded many people to pull up mask over nose. I asked Passenger X once and he complied. The next time I asked; he informed me 'I can't breathe.'I told him I was sorry but he agreed to our terms of face masks when he checked in. He pulled mask up. I did another trash run and mask was lowered again. I reminded him of policy. Instead of pulling it up; he requested to see the policy in writing. He then spoke with other FA and said he was being singled out because of his tattoos. She told him she had seen me as I had reminded several others. She said further non-compliance could result in a ban on flying.I called Captain and asked to make the nose and mouth announcement. Captain did. I went back to show him the verbiage which explicitly spells out the policy. I asked him if he would please comply. He said 'I am complying; #%$^!' His nostrils were clearly visible. I left and called Captain; informing them of the non-compliance. Captain confirmed and would notify the ground agents to meet the plane.Passenger Y talked to other FA and said I was harassing Passenger X. He said others around him felt uncomfortable. I said we needed people to comply with safety rules. He said I hadn't said anything to a nearby woman when her mask was off; and I tried to explain it was because she was still eating and drinking. But he was convinced I was discriminating in my enforcement.Make an announcement at boarding gate that explicitly tells people they can be banned for failure to comply with nose and mouth covered rule.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.