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Air carrier flight crew reported that an outer windshield pane shattered during cruise following a window heat failure.
| Attributes | |
| ACN | 1761957 |
| Time | |
| Date | 202009 |
| Local Time Of Day | 1201-1800 |
| Place | |
| Locale Reference | ZZZ.ARTCC |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Cruise |
| Flight Plan | IFR |
| Component | |
| Aircraft Component | Cockpit Window |
| Person 1 | |
| Function | Captain Pilot Not Flying |
| Qualification | Flight Crew Multiengine Flight Crew Instrument Flight Crew Air Transport Pilot (ATP) |
| Person 2 | |
| Function | Pilot Flying First Officer |
| Qualification | Flight Crew Multiengine Flight Crew Instrument Flight Crew Air Transport Pilot (ATP) |
| Events | |
| Anomaly | Aircraft Equipment Problem Critical |
Narrative:
At cruise amber alert right forward window heat. Completed checklist. The outer window pane shattered. Called dispatch and maintenance. Diverted to ZZZ. Picked up another aircraft and continued to ZZZZ.cause: window heat failure.
Original NASA ASRS Text
Title: Air carrier flight crew reported that an outer windshield pane shattered during cruise following a window heat failure.
Narrative: At cruise amber alert R forward window heat. Completed checklist. The outer window pane shattered. Called Dispatch and Maintenance. Diverted to ZZZ. Picked up another aircraft and continued to ZZZZ.Cause: window heat failure.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.