37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 185458 |
Time | |
Date | 199108 |
Day | Sun |
Local Time Of Day | 1801 To 2400 |
Place | |
Locale Reference | atc facility : spa airport : atl |
State Reference | SC |
Altitude | msl bound lower : 21000 msl bound upper : 21000 |
Environment | |
Flight Conditions | VMC |
Light | Night |
Aircraft 1 | |
Controlling Facilities | artcc : ztl |
Operator | common carrier : air carrier |
Make Model Name | Medium Large Transport, Low Wing, 2 Turbojet Eng |
Flight Phase | cruise other |
Route In Use | enroute airway : ztl |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight crew : captain oversight : pic |
Qualification | pilot : instrument pilot : flight engineer pilot : commercial pilot : atp |
Experience | flight time last 90 days : 195 flight time total : 6300 flight time type : 3760 |
ASRS Report | 185458 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight crew : first officer |
Qualification | pilot : instrument pilot : commercial pilot : atp |
Events | |
Anomaly | other anomaly other |
Independent Detector | other flight crewa other other : unspecified |
Resolutory Action | none taken : unable |
Consequence | Other |
Supplementary | |
Air Traffic Incident | other |
Narrative:
Flight had been operated pit-clt. After blocking in at clt, the flight attendants notified me of a problem with a passenger while in flight clt-pit. They stated he appeared intoxicated and was obnoxious around passenger as well as crew members. The situation was explained to the boarding agent and the agent's supervisor. I gave the agents the following instructions: 1) to observe the passenger and if, in their opinion, he is intoxicated or a potential problem, he is not to be reboarded. 2) prior to being reboarded, he is to be informed, he will not be served alcoholic beverages. After observing and talking to him, the agents elected to reboard the passenger. The agents then informed me he was boarded and in their opinion he was ok. I promptly informed the 'a' flight attendant to observe the man and if in the opinion of the flight attendants he should be taken off, I would have him removed at the gate or anytime prior to takeoff. The 'a' flight attendant reported to me prior to push back and just prior to takeoff that the man appeared to be ok. During cruise to atl the passenger became unruly and aggressive to the cabin crew members, upsetting passenger, and necessitating me to leave my duty station in flight. My attempt to get the passenger to stop the disturbance and situation down was unsuccessful. The seat belt sign was on during the entire flight. Special emphasis was made by PA in regard to the seat belt sign. As a result this required legal authorities to take custody of the passenger upon arrival at atl. Suggest legislation giving airport police the authority to test suspect passenger for intoxication to determine fit for boarding.
Original NASA ASRS Text
Title: UNRULY PAX DISTURBED OTHER PAX IN FLT DESPITE CAPT ATTEMPT TO MOLLIFY THE PERSON. POLICE TOOK MAN INTO CUSTODY AT ATL.
Narrative: FLT HAD BEEN OPERATED PIT-CLT. AFTER BLOCKING IN AT CLT, THE FLT ATTENDANTS NOTIFIED ME OF A PROBLEM WITH A PAX WHILE IN FLT CLT-PIT. THEY STATED HE APPEARED INTOXICATED AND WAS OBNOXIOUS AROUND PAX AS WELL AS CREW MEMBERS. THE SITUATION WAS EXPLAINED TO THE BOARDING AGENT AND THE AGENT'S SUPVR. I GAVE THE AGENTS THE FOLLOWING INSTRUCTIONS: 1) TO OBSERVE THE PAX AND IF, IN THEIR OPINION, HE IS INTOXICATED OR A POTENTIAL PROBLEM, HE IS NOT TO BE REBOARDED. 2) PRIOR TO BEING REBOARDED, HE IS TO BE INFORMED, HE WILL NOT BE SERVED ALCOHOLIC BEVERAGES. AFTER OBSERVING AND TALKING TO HIM, THE AGENTS ELECTED TO REBOARD THE PAX. THE AGENTS THEN INFORMED ME HE WAS BOARDED AND IN THEIR OPINION HE WAS OK. I PROMPTLY INFORMED THE 'A' FLT ATTENDANT TO OBSERVE THE MAN AND IF IN THE OPINION OF THE FLT ATTENDANTS HE SHOULD BE TAKEN OFF, I WOULD HAVE HIM REMOVED AT THE GATE OR ANYTIME PRIOR TO TKOF. THE 'A' FLT ATTENDANT RPTED TO ME PRIOR TO PUSH BACK AND JUST PRIOR TO TKOF THAT THE MAN APPEARED TO BE OK. DURING CRUISE TO ATL THE PAX BECAME UNRULY AND AGGRESSIVE TO THE CABIN CREW MEMBERS, UPSETTING PAX, AND NECESSITATING ME TO LEAVE MY DUTY STATION IN FLT. MY ATTEMPT TO GET THE PAX TO STOP THE DISTURBANCE AND SIT DOWN WAS UNSUCCESSFUL. THE SEAT BELT SIGN WAS ON DURING THE ENTIRE FLT. SPECIAL EMPHASIS WAS MADE BY PA IN REGARD TO THE SEAT BELT SIGN. AS A RESULT THIS REQUIRED LEGAL AUTHORITIES TO TAKE CUSTODY OF THE PAX UPON ARR AT ATL. SUGGEST LEGISLATION GIVING ARPT POLICE THE AUTHORITY TO TEST SUSPECT PAX FOR INTOXICATION TO DETERMINE FIT FOR BOARDING.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.