Reporter protests routing into bna and required heading changes by radar controllers.

Attributes
ACN	194152
Time
Date	199111
Day	Tue
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : bna
State Reference	TN
Altitude	msl bound lower : 11000 msl bound upper : 25000
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zme
Operator	common carrier : air carrier
Make Model Name	Medium Large Transport, Low Wing, 2 Turbojet Eng
Flight Phase	descent : approach descent other landing other
Route In Use	arrival other enroute : on vectors
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : instrument pilot : commercial pilot : cfi pilot : atp
Experience	flight time last 90 days : 85 flight time total : 15700 flight time type : 10700
ASRS Report	194152
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : commercial pilot : atp pilot : instrument
Events
Anomaly	other anomaly other
Independent Detector	other flight crewa
Resolutory Action	none taken : anomaly accepted
Consequence	Other
Supplementary
Primary Problem	ATC Human Performance
Air Traffic Incident	other
Situations
ATC Facility	procedure or policy : unspecified

Narrative:

Routing filed and cleared by stl direct ewl, enl 139/50, direct bna. Requested FL250 due to turbulence reported at higher altitudes. Memphis center has to reclr each of these flight segments at some point after the enl 139/50 so an easterly heading to intercept the hehaw 2 arrival into bna (bna 335 degree radial) and issue a descent clearance to cross hehaw (bna 335/40) at 11000 and 250 KIAS. The point (geographic) of clearance amendment and headings to intercept vary from day to day on this flight. We had not been turned to the east or given a lower altitude -- at 65 DME, and I requested lower. At approximately 60 DME we were cleared to FL240, turned east and given a frequency change. The low sector turned us northeast and descended us to 11000 and then continued our turn to the left (270 degree turn) to cross the approach gate at 11000 without causing undue discomfort to our passenger. No crossing restrictions (DME or speed) were given and no ATC comments made. We did cross hehaw at 11000 and 250 KIAS. Normal landing. Factors: the requirement for a controller to manually rerte this segment each day into a busy hub is distracting and often overlooked due to high sector workloads. A northwest transition should be added to the hehaw 2 arrival at bna!

Original NASA ASRS Text

Title: RPTR PROTESTS RTING INTO BNA AND REQUIRED HDG CHANGES BY RADAR CTLRS.

Narrative: RTING FILED AND CLRED BY STL DIRECT EWL, ENL 139/50, DIRECT BNA. REQUESTED FL250 DUE TO TURB RPTED AT HIGHER ALTS. MEMPHIS CENTER HAS TO RECLR EACH OF THESE FLT SEGMENTS AT SOME POINT AFTER THE ENL 139/50 SO AN EASTERLY HDG TO INTERCEPT THE HEHAW 2 ARR INTO BNA (BNA 335 DEG RADIAL) AND ISSUE A DSCNT CLRNC TO CROSS HEHAW (BNA 335/40) AT 11000 AND 250 KIAS. THE POINT (GEOGRAPHIC) OF CLRNC AMENDMENT AND HDGS TO INTERCEPT VARY FROM DAY TO DAY ON THIS FLT. WE HAD NOT BEEN TURNED TO THE E OR GIVEN A LOWER ALT -- AT 65 DME, AND I REQUESTED LOWER. AT APPROX 60 DME WE WERE CLRED TO FL240, TURNED E AND GIVEN A FREQ CHANGE. THE LOW SECTOR TURNED US NE AND DSNDED US TO 11000 AND THEN CONTINUED OUR TURN TO THE L (270 DEG TURN) TO CROSS THE APCH GATE AT 11000 WITHOUT CAUSING UNDUE DISCOMFORT TO OUR PAX. NO XING RESTRICTIONS (DME OR SPD) WERE GIVEN AND NO ATC COMMENTS MADE. WE DID CROSS HEHAW AT 11000 AND 250 KIAS. NORMAL LNDG. FACTORS: THE REQUIREMENT FOR A CTLR TO MANUALLY RERTE THIS SEGMENT EACH DAY INTO A BUSY HUB IS DISTRACTING AND OFTEN OVERLOOKED DUE TO HIGH SECTOR WORKLOADS. A NW TRANSITION SHOULD BE ADDED TO THE HEHAW 2 ARR AT BNA!

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.