Narrative:

Whenever in communication with toledo approach on frequency 128.00, I have experienced the worst voice transmission quality of any ATC equipment I have ever heard in 9 yrs of flying. The sound quality which approximates 2 soup cans and a string, has been the source of much amusement and joke whenever a toledo trip finds it's way into a day's schedule. However, on this particular evening the barely intelligible voices from tol's TRACON were so bad I misunderstood several xmissions which were eventually corrected by repeated readbacks. On a different day, I quizzed the controller as to why the xmissions were so poor. The controller replied that numerous complaints have been received by the facility everyday for a long time, however, no action has been taken even though the controllers at the TRACON have lobbied for a change in antenna placement. I don't know if antenna placement is the problem here, but it is only a matter of time before a misunderstanding takes place and flight safety is jeopardized because of this easily fixed problem.

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Original NASA ASRS Text

Title: ATC RADIO EQUIP DESIGN STATUS AT TOLEDO, OH.

Narrative: WHENEVER IN COM WITH TOLEDO APCH ON FREQ 128.00, I HAVE EXPERIENCED THE WORST VOICE XMISSION QUALITY OF ANY ATC EQUIP I HAVE EVER HEARD IN 9 YRS OF FLYING. THE SOUND QUALITY WHICH APPROXIMATES 2 SOUP CANS AND A STRING, HAS BEEN THE SOURCE OF MUCH AMUSEMENT AND JOKE WHENEVER A TOLEDO TRIP FINDS IT'S WAY INTO A DAY'S SCHEDULE. HOWEVER, ON THIS PARTICULAR EVENING THE BARELY INTELLIGIBLE VOICES FROM TOL'S TRACON WERE SO BAD I MISUNDERSTOOD SEVERAL XMISSIONS WHICH WERE EVENTUALLY CORRECTED BY REPEATED READBACKS. ON A DIFFERENT DAY, I QUIZZED THE CTLR AS TO WHY THE XMISSIONS WERE SO POOR. THE CTLR REPLIED THAT NUMEROUS COMPLAINTS HAVE BEEN RECEIVED BY THE FACILITY EVERYDAY FOR A LONG TIME, HOWEVER, NO ACTION HAS BEEN TAKEN EVEN THOUGH THE CTLRS AT THE TRACON HAVE LOBBIED FOR A CHANGE IN ANTENNA PLACEMENT. I DON'T KNOW IF ANTENNA PLACEMENT IS THE PROBLEM HERE, BUT IT IS ONLY A MATTER OF TIME BEFORE A MISUNDERSTANDING TAKES PLACE AND FLT SAFETY IS JEOPARDIZED BECAUSE OF THIS EASILY FIXED PROBLEM.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.