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Controller alleges that they have not received any training on how to operate new equipment when they moved to new tower.
| Attributes | |
| ACN | 217157 |
| Time | |
| Date | 199207 |
| Day | Sun |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | atc facility : dal |
| State Reference | TX |
| Aircraft 1 | |
| Controlling Facilities | tower : lga |
| Person 1 | |
| Affiliation | government : faa |
| Function | controller : local |
| Qualification | controller : radar |
| Experience | controller military : 4 controller non radar : 5 controller radar : 5 |
| ASRS Report | 217157 |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other controllera |
| Resolutory Action | none taken : unable |
| Consequence | Other |
| Supplementary | |
| Primary Problem | ATC Human Performance |
| Air Traffic Incident | other |
| Situations | |
| ATC Facility | procedure or policy : unspecified |
Narrative:
On jul/xx/92 the controllers began operations from the new dallas love control tower. The equipment we used in the old control tower was very old and just about ready to croak. The new tower has the latest high-technology equipment and radar. The problem is, none of us controllers have had any training on the new equipment. No training at all! We built this multi-million dollar complex with state-of-the-art electronics and only a couple of supervisors who used this equipment at other facilities know how to use it. I compare it to taking an small aircraft pilot and putting him in an fgt and say go for it. We are responsible for separating aircraft for the flying public and we aren't even trained how to use our equipment. Our quality assurance specialist has done nothing towards our training on the new equipment. He has just a few months left before retirement and could care less. We did get a book in the tower on the icss equipment. It is not very realistic to tell aircraft to stand by, I have to read my book on how to use my equipment. Our manager doesn't seem too concerned about any of this because he only has a few months left before retirement also.
Original NASA ASRS Text
Title: CTLR ALLEGES THAT THEY HAVE NOT RECEIVED ANY TRAINING ON HOW TO OPERATE NEW EQUIP WHEN THEY MOVED TO NEW TWR.
Narrative: ON JUL/XX/92 THE CTLRS BEGAN OPS FROM THE NEW DALLAS LOVE CTL TWR. THE EQUIP WE USED IN THE OLD CTL TWR WAS VERY OLD AND JUST ABOUT READY TO CROAK. THE NEW TWR HAS THE LATEST HIGH-TECHNOLOGY EQUIP AND RADAR. THE PROBLEM IS, NONE OF US CTLRS HAVE HAD ANY TRAINING ON THE NEW EQUIP. NO TRAINING AT ALL! WE BUILT THIS MULTI-MILLION DOLLAR COMPLEX WITH STATE-OF-THE-ART ELECTRONICS AND ONLY A COUPLE OF SUPVRS WHO USED THIS EQUIP AT OTHER FACILITIES KNOW HOW TO USE IT. I COMPARE IT TO TAKING AN SMA PLT AND PUTTING HIM IN AN FGT AND SAY GO FOR IT. WE ARE RESPONSIBLE FOR SEPARATING ACFT FOR THE FLYING PUBLIC AND WE AREN'T EVEN TRAINED HOW TO USE OUR EQUIP. OUR QUALITY ASSURANCE SPECIALIST HAS DONE NOTHING TOWARDS OUR TRAINING ON THE NEW EQUIP. HE HAS JUST A FEW MONTHS LEFT BEFORE RETIREMENT AND COULD CARE LESS. WE DID GET A BOOK IN THE TWR ON THE ICSS EQUIP. IT IS NOT VERY REALISTIC TO TELL ACFT TO STAND BY, I HAVE TO READ MY BOOK ON HOW TO USE MY EQUIP. OUR MGR DOESN'T SEEM TOO CONCERNED ABOUT ANY OF THIS BECAUSE HE ONLY HAS A FEW MONTHS LEFT BEFORE RETIREMENT ALSO.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.