Light transport air carrier gets lost in the handoff from center to approach.

Attributes
ACN	248037
Time
Date	199308
Day	Sun
Local Time Of Day	0601 To 1200
Place
Locale Reference	atc facility : tmu
State Reference	CT
Altitude	msl bound lower : 11000 msl bound upper : 11000
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zny
Operator	common carrier : air carrier
Make Model Name	Medium Transport, High Wing, 2 Turboprop Eng
Flight Phase	cruise other
Route In Use	enroute airway : v374
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : cfi pilot : atp
Experience	flight time last 90 days : 200 flight time total : 16300 flight time type : 1500
ASRS Report	248037
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : commercial pilot : instrument
Events
Anomaly	other anomaly other
Independent Detector	other flight crewa
Resolutory Action	none taken : anomaly accepted other
Consequence	Other
Supplementary
Primary Problem	ATC Human Performance
Air Traffic Incident	Inter Facility Coordination Failure

Narrative:

ZBW handed us off to pvd approach on V374 and 11000 ft en route to ack. The controller was not aware of our handoff and gave us another pvd approach frequency. He also did not know about the handoff and was very slow reacting. He also was unable to fix us on radar and asked several times if we were en route to mvy. He seemed unable to handle us. At about 15 mi west of ack and still at 11000 ft, we asked if it would help to cancel IFR and land at ack VFR. He said it would, so we cancelled and called approach for an IFR clearance into ack. All went normal after that. I feel the controller may have been inexperienced and that his supervisor should have stepped in to help.

Original NASA ASRS Text

Title: LTT ACR GETS LOST IN THE HDOF FROM CTR TO APCH.

Narrative: ZBW HANDED US OFF TO PVD APCH ON V374 AND 11000 FT ENRTE TO ACK. THE CTLR WAS NOT AWARE OF OUR HDOF AND GAVE US ANOTHER PVD APCH FREQ. HE ALSO DID NOT KNOW ABOUT THE HDOF AND WAS VERY SLOW REACTING. HE ALSO WAS UNABLE TO FIX US ON RADAR AND ASKED SEVERAL TIMES IF WE WERE ENRTE TO MVY. HE SEEMED UNABLE TO HANDLE US. AT ABOUT 15 MI W OF ACK AND STILL AT 11000 FT, WE ASKED IF IT WOULD HELP TO CANCEL IFR AND LAND AT ACK VFR. HE SAID IT WOULD, SO WE CANCELLED AND CALLED APCH FOR AN IFR CLRNC INTO ACK. ALL WENT NORMAL AFTER THAT. I FEEL THE CTLR MAY HAVE BEEN INEXPERIENCED AND THAT HIS SUPVR SHOULD HAVE STEPPED IN TO HELP.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.