Flow control non compliance with FAA and facility directives. Sector overload.

Attributes
ACN	300560
Time
Date	199503
Local Time Of Day	0601 To 1200
Place
Locale Reference	atc facility : bvt
State Reference	IN
Altitude	agl bound lower : 24000 agl bound upper : 41000
Aircraft 1
Controlling Facilities	artcc : zau
Person 1
Affiliation	government : faa
Function	controller : radar
Qualification	controller : radar
Experience	controller radar : 6
ASRS Report	300560
Person 2
Affiliation	government : faa
Function	other personnel other
Qualification	controller : radar
Events
Anomaly	non adherence : published procedure other anomaly other
Independent Detector	other controllera
Resolutory Action	none taken : unable
Consequence	Other
Supplementary
Primary Problem	ATC Human Performance
Air Traffic Incident	other
Situations
ATC Facility	procedure or policy : unspecified

Narrative:

The boiler sector at ZAU daily exceeds the operational acceptable level of traffic. The maximum per hour is 49. Already this yr during the slower traffic months the number has reached 66 per hour. The sector is over 40 per hour sometimes as many as 12 hours per day. More often the sector is over 49 around 6-8 hours per day. The tmu is unable to determine the workload at this sector in time, and violates order 7210.3K 19-2. Callback conversation with reporter revealed the following information: reporter stated this has been increasing since FAA started the hold in the air policy. Reporter stated the flow control software does not give the tmu the picture as to how many aircraft are being worked by the sector. The reporter has met with the tmu and the tmu has said they will try to implement some procedures to help this situation.

Original NASA ASRS Text

Title: FLOW CTL NON COMPLIANCE WITH FAA AND FACILITY DIRECTIVES. SECTOR OVERLOAD.

Narrative: THE BOILER SECTOR AT ZAU DAILY EXCEEDS THE OPERATIONAL ACCEPTABLE LEVEL OF TFC. THE MAX PER HR IS 49. ALREADY THIS YR DURING THE SLOWER TFC MONTHS THE NUMBER HAS REACHED 66 PER HR. THE SECTOR IS OVER 40 PER HR SOMETIMES AS MANY AS 12 HRS PER DAY. MORE OFTEN THE SECTOR IS OVER 49 AROUND 6-8 HRS PER DAY. THE TMU IS UNABLE TO DETERMINE THE WORKLOAD AT THIS SECTOR IN TIME, AND VIOLATES ORDER 7210.3K 19-2. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: RPTR STATED THIS HAS BEEN INCREASING SINCE FAA STARTED THE HOLD IN THE AIR POLICY. RPTR STATED THE FLOW CTL SOFTWARE DOES NOT GIVE THE TMU THE PICTURE AS TO HOW MANY ACFT ARE BEING WORKED BY THE SECTOR. THE RPTR HAS MET WITH THE TMU AND THE TMU HAS SAID THEY WILL TRY TO IMPLEMENT SOME PROCS TO HELP THIS SIT.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.