Narrative:

Aircraft full, lots of excess bags, a few mins late to depart gate. After requesting pushback, ramp tower told us to wait for dc-9 in alley and then cleared to pushback. I relayed this information to tug driver via intercom. While waiting, I took the opportunity to explain the delay and welcome everyone onboard via the PA. While I was making the PA, the ramp tower issued an additional restr to wait for a flight inbound and then clear to push. The first officer relayed these instructions to the tug driver and assumed he copied. A few moments later the tug driver began the push. I ended the PA when the aircraft began to move and again monitored the intercom. As we were completing the pushback, the ramp tower became very upset because we pushed prior to the inbound air carrier flight and ground control had to repos the flight. We volunteered to pull back into the gate but the ramp tower said it was too late. The tug driver said he had not heard the additional restr. Safety was not an issue, but optimum traffic flow was impacted. Moral: never assume anything. Also, I should have continued to monitor the frequencys as a backup while I gave the PA.

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Original NASA ASRS Text

Title: RAMP OP PUSHBACK INSTRUCTIONS FROM RAMP TWR OPERATOR NOT FOLLOWED.

Narrative: ACFT FULL, LOTS OF EXCESS BAGS, A FEW MINS LATE TO DEPART GATE. AFTER REQUESTING PUSHBACK, RAMP TWR TOLD US TO WAIT FOR DC-9 IN ALLEY AND THEN CLRED TO PUSHBACK. I RELAYED THIS INFO TO TUG DRIVER VIA INTERCOM. WHILE WAITING, I TOOK THE OPPORTUNITY TO EXPLAIN THE DELAY AND WELCOME EVERYONE ONBOARD VIA THE PA. WHILE I WAS MAKING THE PA, THE RAMP TWR ISSUED AN ADDITIONAL RESTR TO WAIT FOR A FLT INBOUND AND THEN CLR TO PUSH. THE FO RELAYED THESE INSTRUCTIONS TO THE TUG DRIVER AND ASSUMED HE COPIED. A FEW MOMENTS LATER THE TUG DRIVER BEGAN THE PUSH. I ENDED THE PA WHEN THE ACFT BEGAN TO MOVE AND AGAIN MONITORED THE INTERCOM. AS WE WERE COMPLETING THE PUSHBACK, THE RAMP TWR BECAME VERY UPSET BECAUSE WE PUSHED PRIOR TO THE INBOUND ACR FLT AND GND CTL HAD TO REPOS THE FLT. WE VOLUNTEERED TO PULL BACK INTO THE GATE BUT THE RAMP TWR SAID IT WAS TOO LATE. THE TUG DRIVER SAID HE HAD NOT HEARD THE ADDITIONAL RESTR. SAFETY WAS NOT AN ISSUE, BUT OPTIMUM TFC FLOW WAS IMPACTED. MORAL: NEVER ASSUME ANYTHING. ALSO, I SHOULD HAVE CONTINUED TO MONITOR THE FREQS AS A BACKUP WHILE I GAVE THE PA.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.