Aci PIC dispute regarding airline management policies procedures.

Attributes
ACN	302027
Time
Date	199504
Day	Fri
Local Time Of Day	1801 To 2400
Place
Locale Reference	atc facility : zoa
State Reference	CA
Altitude	msl bound lower : 37000 msl bound upper : 37000
Environment
Flight Conditions	VMC
Light	Night
Aircraft 1
Controlling Facilities	tower : sna
Operator	common carrier : air carrier
Make Model Name	Commercial Fixed Wing
Operating Under FAR Part	Part 121
Navigation In Use	Other
Flight Phase	cruise other
Route In Use	enroute : other oceanic enroute : pacific enroute airway : zoa
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Experience	flight time last 90 days : 100 flight time total : 12000 flight time type : 4000
ASRS Report	302027
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : atp
Events
Anomaly	other anomaly other
Independent Detector	other other : unspecified
Resolutory Action	other
Consequence	Other
Supplementary
Air Traffic Incident	other

Narrative:

During flight with FAA maintenance inspector on board (seated in cabin) my flight attendants report the inspector is unhappy with my company seat belt sign policy and unhappy with my cabin crew's performance, and that he is in the process of inspecting my flight attendant's manuals, etc. I went to the cabin and ask him to stop his actions. Inspector claims he has the right to do so. A spirited discussion followed and I ultimately ordered him 'to not interfere with the duties of my flight attendants.' inspector wished to continue argument in the cockpit. In view of the spirited discussion above, I feel that the cockpit is no place for such argument and that his presence in the cockpit at this time would compromise safety. I tell him he may not come to cockpit. After about 1 1/2 hours I invite inspector to cockpit for remainder of flight. No further argument or incident.

Original NASA ASRS Text

Title: ACI PIC DISPUTE REGARDING AIRLINE MGMNT POLICIES PROCS.

Narrative: DURING FLT WITH FAA MAINT INSPECTOR ON BOARD (SEATED IN CABIN) MY FLT ATTENDANTS RPT THE INSPECTOR IS UNHAPPY WITH MY COMPANY SEAT BELT SIGN POLICY AND UNHAPPY WITH MY CABIN CREW'S PERFORMANCE, AND THAT HE IS IN THE PROCESS OF INSPECTING MY FLT ATTENDANT'S MANUALS, ETC. I WENT TO THE CABIN AND ASK HIM TO STOP HIS ACTIONS. INSPECTOR CLAIMS HE HAS THE RIGHT TO DO SO. A SPIRITED DISCUSSION FOLLOWED AND I ULTIMATELY ORDERED HIM 'TO NOT INTERFERE WITH THE DUTIES OF MY FLT ATTENDANTS.' INSPECTOR WISHED TO CONTINUE ARGUMENT IN THE COCKPIT. IN VIEW OF THE SPIRITED DISCUSSION ABOVE, I FEEL THAT THE COCKPIT IS NO PLACE FOR SUCH ARGUMENT AND THAT HIS PRESENCE IN THE COCKPIT AT THIS TIME WOULD COMPROMISE SAFETY. I TELL HIM HE MAY NOT COME TO COCKPIT. AFTER ABOUT 1 1/2 HRS I INVITE INSPECTOR TO COCKPIT FOR REMAINDER OF FLT. NO FURTHER ARGUMENT OR INCIDENT.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.