Narrative:

En route, the 'a' flight attendant notified me that the 'C' flight attendant was acting strangely and was having trouble with the service. I talked to both flight attendants who were concerned, and the 'B' flight attendant working in back said that 'C' was acting strangely and was tired. 'A' and 'B' felt that we would be ok for landing. The 'C' flight attendant did not interfere with crew or passenger or do anything that compromised safety in flight. As a precautionary measure, I relocated an other crew member pilot to the aft cabin in case the situation deteriorated during approach and landing at destination. Callback conversation with reporter revealed the following information: the captain met with the flight attendants after the trip, in private. The 'C' flight attendant was questioned regarding alcohol or drug abuse, and denied substance abuse. The other flight attendants resented the 'C' flight attendant's incapacitation, and did not want to continue working with the 'C' flight attendant. 'C' flight attendant went on sick leave, deadheaded home, and was met by an employee assistance program person at home base. When questioned if company had a policy regarding the handling of such a situation, the captain stated that he was unaware what the policy was, or if one existed. The pilot's union had been contacted, which in turn, had contacted the flight attendant's union legal department. By working through the eap, the captain felt that the flight attendant had the unhampered opportunity to get help, and find a solution. Analyst agreed with captain, and complimented his efforts spent toward seeking a successful outcome.

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Original NASA ASRS Text

Title: THE FLT ATTENDANTS RPTED TO THE CAPT THAT THE 'C' FLT ATTENDANT WAS ACTING STRANGELY. THE CAPT MET WITH THE CREW MEMBERS POSTFLT, AND 'C' FLT ATTENDANT VOLUNTARILY REMOVED SELF FROM TRIP.

Narrative: ENRTE, THE 'A' FLT ATTENDANT NOTIFIED ME THAT THE 'C' FLT ATTENDANT WAS ACTING STRANGELY AND WAS HAVING TROUBLE WITH THE SVC. I TALKED TO BOTH FLT ATTENDANTS WHO WERE CONCERNED, AND THE 'B' FLT ATTENDANT WORKING IN BACK SAID THAT 'C' WAS ACTING STRANGELY AND WAS TIRED. 'A' AND 'B' FELT THAT WE WOULD BE OK FOR LNDG. THE 'C' FLT ATTENDANT DID NOT INTERFERE WITH CREW OR PAX OR DO ANYTHING THAT COMPROMISED SAFETY IN FLT. AS A PRECAUTIONARY MEASURE, I RELOCATED AN OTHER CREW MEMBER PLT TO THE AFT CABIN IN CASE THE SIT DETERIORATED DURING APCH AND LNDG AT DEST. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE CAPT MET WITH THE FLT ATTENDANTS AFTER THE TRIP, IN PVT. THE 'C' FLT ATTENDANT WAS QUESTIONED REGARDING ALCOHOL OR DRUG ABUSE, AND DENIED SUBSTANCE ABUSE. THE OTHER FLT ATTENDANTS RESENTED THE 'C' FLT ATTENDANT'S INCAPACITATION, AND DID NOT WANT TO CONTINUE WORKING WITH THE 'C' FLT ATTENDANT. 'C' FLT ATTENDANT WENT ON SICK LEAVE, DEADHEADED HOME, AND WAS MET BY AN EMPLOYEE ASSISTANCE PROGRAM PERSON AT HOME BASE. WHEN QUESTIONED IF COMPANY HAD A POLICY REGARDING THE HANDLING OF SUCH A SIT, THE CAPT STATED THAT HE WAS UNAWARE WHAT THE POLICY WAS, OR IF ONE EXISTED. THE PLT'S UNION HAD BEEN CONTACTED, WHICH IN TURN, HAD CONTACTED THE FLT ATTENDANT'S UNION LEGAL DEPT. BY WORKING THROUGH THE EAP, THE CAPT FELT THAT THE FLT ATTENDANT HAD THE UNHAMPERED OPPORTUNITY TO GET HELP, AND FIND A SOLUTION. ANALYST AGREED WITH CAPT, AND COMPLIMENTED HIS EFFORTS SPENT TOWARD SEEKING A SUCCESSFUL OUTCOME.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.