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Flight crew in a hurry. First officer programs the FMC. Captain does not xchk the information. Altitude deviation results in climb to cruise altitude.
| Attributes | |
| ACN | 332320 |
| Time | |
| Date | 199604 |
| Day | Wed |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | atc facility : jax |
| State Reference | FL |
| Altitude | msl bound lower : 33999 msl bound upper : 36999 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zma |
| Operator | common carrier : air carrier |
| Make Model Name | Medium Large Transport, Low Wing, 2 Turbojet Eng |
| Navigation In Use | Other Other |
| Flight Phase | climbout : intermediate altitude cruise other |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Experience | flight time last 90 days : 50 flight time total : 18000 flight time type : 2000 |
| ASRS Report | 332320 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : commercial pilot : instrument |
| Events | |
| Anomaly | altitude deviation : undershoot non adherence : clearance non adherence : far |
| Independent Detector | other controllera |
| Resolutory Action | flight crew : became reoriented flight crew : returned to intended course or assigned course other |
| Consequence | Other |
| Supplementary | |
| Primary Problem | Flight Crew Human Performance |
| Air Traffic Incident | Pilot Deviation |
Narrative:
The first officer loaded the wrong cruise altitude into the FMC during preflight. I was rushed and only checked the routing, not the altitude, therefore when we were cleared to FL370, I did not double-check the FMC altitude which was FL330. The crew got distracted during leveloff and did not catch the fact that we leveled off at FL330 rather than the assigned FL370. ATC asked if we were going to continue climb. After confirming FL370, we continued the climb. There was no conflict and ATC seemed unconcerned, yet I was somewhat shocked and embarrassed that this error went unnoticed.
Original NASA ASRS Text
Title: FLC IN A HURRY. FO PROGRAMS THE FMC. CAPT DOES NOT XCHK THE INFO. ALTDEV RESULTS IN CLB TO CRUISE ALT.
Narrative: THE FO LOADED THE WRONG CRUISE ALT INTO THE FMC DURING PREFLT. I WAS RUSHED AND ONLY CHKED THE ROUTING, NOT THE ALT, THEREFORE WHEN WE WERE CLRED TO FL370, I DID NOT DOUBLE-CHK THE FMC ALT WHICH WAS FL330. THE CREW GOT DISTRACTED DURING LEVELOFF AND DID NOT CATCH THE FACT THAT WE LEVELED OFF AT FL330 RATHER THAN THE ASSIGNED FL370. ATC ASKED IF WE WERE GOING TO CONTINUE CLB. AFTER CONFIRMING FL370, WE CONTINUED THE CLB. THERE WAS NO CONFLICT AND ATC SEEMED UNCONCERNED, YET I WAS SOMEWHAT SHOCKED AND EMBARRASSED THAT THIS ERROR WENT UNNOTICED.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.