Narrative:

On the ramp in cle the deicing crew checked in on company frequency. I requested that wings and tail be deiced and asked that a good post deicing check be performed. Crew reported deicing completed and wings clear of frost and ice. I asked if a post deicing check had been completed. The crew replied that they did not know what I was talking about. I described the physical post deicing check, with the pole and the ladder. The crew replied that they had never done a post deicing check before and did not know it was required. Pole retrieved from gate area (no pole was on deicing truck for this off gate deicing). Proper post deicing check completed.

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Original NASA ASRS Text

Title: AN MD80 CAPT RPTS THAT THE GND CREW DID NOT KNOW THE PROCS FOR A POST DEICING CHK. THE RPTR ENSURED THAT THE ACFT WAS DEICED PROPERLY.

Narrative: ON THE RAMP IN CLE THE DEICING CREW CHKED IN ON COMPANY FREQ. I REQUESTED THAT WINGS AND TAIL BE DEICED AND ASKED THAT A GOOD POST DEICING CHK BE PERFORMED. CREW RPTED DEICING COMPLETED AND WINGS CLR OF FROST AND ICE. I ASKED IF A POST DEICING CHK HAD BEEN COMPLETED. THE CREW REPLIED THAT THEY DID NOT KNOW WHAT I WAS TALKING ABOUT. I DESCRIBED THE PHYSICAL POST DEICING CHK, WITH THE POLE AND THE LADDER. THE CREW REPLIED THAT THEY HAD NEVER DONE A POST DEICING CHK BEFORE AND DID NOT KNOW IT WAS REQUIRED. POLE RETRIEVED FROM GATE AREA (NO POLE WAS ON DEICING TRUCK FOR THIS OFF GATE DEICING). PROPER POST DEICING CHK COMPLETED.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.