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A320 aircraft in cruise, flight attendant came to cockpit and when departing forgot to relock the cockpit door. Later, a passenger opened the cockpit door, no doubt looking for the restroom. Flight crew locked door.
| Attributes | |
| ACN | 353958 |
| Time | |
| Date | 199611 |
| Day | Mon |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | atc facility : den |
| State Reference | CO |
| Altitude | msl bound lower : 35000 msl bound upper : 35000 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zdv tower : rhv |
| Operator | common carrier : air carrier |
| Make Model Name | A320 |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | Other Other |
| Flight Phase | cruise other |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Experience | flight time last 90 days : 210 flight time total : 12000 flight time type : 210 |
| ASRS Report | 353958 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : commercial pilot : instrument |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other flight crewa |
| Resolutory Action | flight crew : overcame equipment problem |
| Consequence | Other |
| Supplementary | |
| Primary Problem | Aircraft |
| Air Traffic Incident | other |
Narrative:
Lead flight attendant did not relock cockpit door after entry. Following her exit, passenger mistakenly opened cockpit door. Relocked door and briefed flight attendant about locking door. This problem is caused by manufacturer's design of A320 cockpit door lock. Unlike other transport aircraft, this door does not always remain locked, and must be relocked after entry via key.
Original NASA ASRS Text
Title: A320 ACFT IN CRUISE, FLT ATTENDANT CAME TO COCKPIT AND WHEN DEPARTING FORGOT TO RELOCK THE COCKPIT DOOR. LATER, A PAX OPENED THE COCKPIT DOOR, NO DOUBT LOOKING FOR THE RESTROOM. FLC LOCKED DOOR.
Narrative: LEAD FLT ATTENDANT DID NOT RELOCK COCKPIT DOOR AFTER ENTRY. FOLLOWING HER EXIT, PAX MISTAKENLY OPENED COCKPIT DOOR. RELOCKED DOOR AND BRIEFED FLT ATTENDANT ABOUT LOCKING DOOR. THIS PROB IS CAUSED BY MANUFACTURER'S DESIGN OF A320 COCKPIT DOOR LOCK. UNLIKE OTHER TRANSPORT ACFT, THIS DOOR DOES NOT ALWAYS REMAIN LOCKED, AND MUST BE RELOCKED AFTER ENTRY VIA KEY.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.