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Flight crew of a B737-400 flew aircraft to next scheduled stop after being advised by the gate agent that the passenger jetway canopy interfered with the passenger entry door closure. Maintenance personnel upon arrival inspected the door and grounded the aircraft due to a damaged door seal.
| Attributes | |
| ACN | 359894 |
| Time | |
| Date | 199701 |
| Day | Wed |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : sju |
| State Reference | PR |
| Altitude | agl bound lower : 0 agl bound upper : 0 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B737-400 |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | Other Other |
| Flight Phase | climbout : takeoff ground : preflight landing other |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : atp pilot : instrument pilot : commercial |
| Experience | flight time last 90 days : 150 flight time total : 11000 |
| ASRS Report | 359894 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : cfi pilot : atp pilot : flight engineer |
| Experience | flight time last 90 days : 130 flight time total : 14000 flight time type : 2000 |
| ASRS Report | 359205 |
| Events | |
| Anomaly | conflict : ground critical other anomaly other |
| Independent Detector | other other : unspecified |
| Resolutory Action | none taken : detected after the fact other |
| Consequence | Other |
| Supplementary | |
| Primary Problem | Aircraft |
| Air Traffic Incident | other |
Narrative:
Just before pushback at gate in sju, agent had problem closing forward entry door due to jetway canopy. Upon inspection a scratch was noted, but no other significant damage noted. Upon landing in phl, maintenance was notified of incident as a precaution. Also informed next crew and went on to next flight. It was later discovered that phl maintenance canceled next flight due to damage to the forward entry door seal.
Original NASA ASRS Text
Title: FLC OF A B737-400 FLEW ACFT TO NEXT SCHEDULED STOP AFTER BEING ADVISED BY THE GATE AGENT THAT THE PAX JETWAY CANOPY INTERFERED WITH THE PAX ENTRY DOOR CLOSURE. MAINT PERSONNEL UPON ARR INSPECTED THE DOOR AND GNDED THE ACFT DUE TO A DAMAGED DOOR SEAL.
Narrative: JUST BEFORE PUSHBACK AT GATE IN SJU, AGENT HAD PROB CLOSING FORWARD ENTRY DOOR DUE TO JETWAY CANOPY. UPON INSPECTION A SCRATCH WAS NOTED, BUT NO OTHER SIGNIFICANT DAMAGE NOTED. UPON LNDG IN PHL, MAINT WAS NOTIFIED OF INCIDENT AS A PRECAUTION. ALSO INFORMED NEXT CREW AND WENT ON TO NEXT FLT. IT WAS LATER DISCOVERED THAT PHL MAINT CANCELED NEXT FLT DUE TO DAMAGE TO THE FORWARD ENTRY DOOR SEAL.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.