Reported situation in which the new communication system at D10 is incompatible with the vscs system...

Narrative:

The new communication system at D10 is incompatible with the vscs system in use at ZFW. When ZFW uses a 'holler' or 'shout' line, a delay of 1-2 seconds occurs before the 2 system sync, causing the xmissions from ZFW to D10 to be cut off. This results in confusion for D10 as they do not know who is being called. It further adds workload and complexity to ZFW controllers by requiring a 'pause' before the transmission (delaying time-critical control instructions or coordination) or multiple calls (to ensure a complete call). The FAA is aware of this problem but has failed to correct it. The ZFW/D10 problem is not unique and is occurring in other center/TRACON system as well (ie, ZHU/I90). Callback conversation with reporter revealed the following information: reporter indicated that the problem has been escalated from the local level and is being worked by FAA in washington. Reporter alleged that some dfw controllers are also submitting paperwork on the problem. Reporter is unaware of whether or not a ucr has been filed.

Original NASA ASRS Text

Title: RPTED SIT IN WHICH THE NEW COM SYS AT D10 IS INCOMPATIBLE WITH THE VSCS SYS AT THE CTR. RPTR STATES XMISSION CALLS ARE DELAYED AND CUT OFF TO THE TRACON UNTIL EQUIP IS IN SYNC.

Narrative: THE NEW COM SYS AT D10 IS INCOMPATIBLE WITH THE VSCS SYS IN USE AT ZFW. WHEN ZFW USES A 'HOLLER' OR 'SHOUT' LINE, A DELAY OF 1-2 SECONDS OCCURS BEFORE THE 2 SYS SYNC, CAUSING THE XMISSIONS FROM ZFW TO D10 TO BE CUT OFF. THIS RESULTS IN CONFUSION FOR D10 AS THEY DO NOT KNOW WHO IS BEING CALLED. IT FURTHER ADDS WORKLOAD AND COMPLEXITY TO ZFW CTLRS BY REQUIRING A 'PAUSE' BEFORE THE XMISSION (DELAYING TIME-CRITICAL CTL INSTRUCTIONS OR COORD) OR MULTIPLE CALLS (TO ENSURE A COMPLETE CALL). THE FAA IS AWARE OF THIS PROB BUT HAS FAILED TO CORRECT IT. THE ZFW/D10 PROB IS NOT UNIQUE AND IS OCCURRING IN OTHER CTR/TRACON SYS AS WELL (IE, ZHU/I90). CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: RPTR INDICATED THAT THE PROB HAS BEEN ESCALATED FROM THE LCL LEVEL AND IS BEING WORKED BY FAA IN WASHINGTON. RPTR ALLEGED THAT SOME DFW CTLRS ARE ALSO SUBMITTING PAPERWORK ON THE PROB. RPTR IS UNAWARE OF WHETHER OR NOT A UCR HAS BEEN FILED.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	367159
Time
Date	199704
Day	Tue
Local Time Of Day	0601 To 1200
Place
Locale Reference	atc facility : dfw
State Reference	TX
Environment
Light	Daylight
Person 1
Affiliation	government : faa
Function	controller : radar
Qualification	controller : radar
ASRS Report	367159
Events
Anomaly	other anomaly other
Independent Detector	other controllera
Resolutory Action	none taken : unable
Consequence	Other
Supplementary
Air Traffic Incident	other

Reported situation in which the new communication system at D10 is incompatible with the vscs system at the center. Reporter states transmission calls are delayed and cut off to the TRACON until equipment is in sync.