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B737-200 flight crew has problem with computerized ATIS information being unreadable. Had to listen 3 to 4 times and still not able to understand all the WX aspects. One of many of the computer voice problems, reference acn 368831.
| Attributes | |
| ACN | 368833 |
| Time | |
| Date | 199704 |
| Day | Sun |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | atc facility : bna |
| State Reference | TN |
| Altitude | msl bound lower : 18000 msl bound upper : 18000 |
| Environment | |
| Flight Conditions | IMC |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zid |
| Operator | common carrier : air carrier |
| Make Model Name | B737-200 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | descent other |
| Route In Use | arrival star : star |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Experience | flight time last 90 days : 150 flight time total : 6400 flight time type : 2200 |
| ASRS Report | 368833 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : commercial pilot : instrument |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other flight crewa |
| Resolutory Action | none taken : unable |
| Consequence | Other |
| Supplementary | |
| Air Traffic Incident | other |
| Situations | |
| ATC Facility | procedure or policy : unspecified |
Narrative:
On our descent into nashville I told the first officer I would get the ATIS, if he would listen to the radio -- bna has the new automated ATIS. I listened to the ATIS, 3 or 4 times, and still could not completely understand all of the WX. Finally I decided I could no longer spend the time out of the loop, with other aircraft duties, so I briefed the first officer on what WX I had gotten. I feel this, new ATIS, is a safety hazard for 2 reasons. First, it takes one pilot out of the loop far too long, especially in a 2 man aircraft. As the workload increases on the descent and arrival, and as the stars get more complex, it does not pay to being flying solo. The second safety concern is that even if you have time to listen to the ATIS, 3-4-5 times you still can't understand all the information.
Original NASA ASRS Text
Title: B737-200 FLC HAS PROB WITH COMPUTERIZED ATIS INFO BEING UNREADABLE. HAD TO LISTEN 3 TO 4 TIMES AND STILL NOT ABLE TO UNDERSTAND ALL THE WX ASPECTS. ONE OF MANY OF THE COMPUTER VOICE PROBS, REF ACN 368831.
Narrative: ON OUR DSCNT INTO NASHVILLE I TOLD THE FO I WOULD GET THE ATIS, IF HE WOULD LISTEN TO THE RADIO -- BNA HAS THE NEW AUTOMATED ATIS. I LISTENED TO THE ATIS, 3 OR 4 TIMES, AND STILL COULD NOT COMPLETELY UNDERSTAND ALL OF THE WX. FINALLY I DECIDED I COULD NO LONGER SPEND THE TIME OUT OF THE LOOP, WITH OTHER ACFT DUTIES, SO I BRIEFED THE FO ON WHAT WX I HAD GOTTEN. I FEEL THIS, NEW ATIS, IS A SAFETY HAZARD FOR 2 REASONS. FIRST, IT TAKES ONE PLT OUT OF THE LOOP FAR TOO LONG, ESPECIALLY IN A 2 MAN ACFT. AS THE WORKLOAD INCREASES ON THE DSCNT AND ARR, AND AS THE STARS GET MORE COMPLEX, IT DOES NOT PAY TO BEING FLYING SOLO. THE SECOND SAFETY CONCERN IS THAT EVEN IF YOU HAVE TIME TO LISTEN TO THE ATIS, 3-4-5 TIMES YOU STILL CAN'T UNDERSTAND ALL THE INFO.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.