37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 370501 |
Time | |
Date | 199705 |
Day | Mon |
Local Time Of Day | 1801 To 2400 |
Place | |
Locale Reference | atc facility : rzc |
State Reference | AR |
Environment | |
Light | Dusk |
Aircraft 1 | |
Operator | common carrier : air carrier |
Make Model Name | MD-80 Super 80 |
Operating Under FAR Part | Part 121 |
Navigation In Use | Other |
Flight Phase | cruise other |
Route In Use | enroute airway : zkc enroute other |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty observation : observer |
Qualification | other other : other |
ASRS Report | 370501 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | other other : other |
Events | |
Anomaly | inflight encounter : weather other anomaly other |
Independent Detector | other other : unspecified |
Resolutory Action | none taken : unable |
Consequence | other |
Supplementary | |
Air Traffic Incident | other |
Narrative:
I was in the middle of delivering meals to first class when the turbulence hit. I had a meal tray in hand, standing behind the cockpit when we experienced moderate turbulence for about 5 seconds, dropping approximately 150 ft. Keeping my knees bent, I absorbed the turbulence like a skier would going down a slope. After it was over, I made an assessment of first class then coach to make sure all passenger and crew were ok. The passenger were all seated with seat belts fastened so none of them were hurt. The coach flight attendants were in the middle of a beverage service when it hit, and were approximately midway through the service. The #4 flight attendant was on the cart when we hit the turbulence and according to her location on the aircraft at that time, probably experienced a lot more turbulence than I did. She held onto the cart through it, and did not realize she had hurt her back until she tried to move the cart afterwards. The #2 flight attendant was in the aft galley getting a service item, and was slammed to her knees by the jolts. The food service was discontinued at this point. I informed the pilots that both coach flight attendants were hurt and were icing their injuries. Since I was ok, I maintained the first class service and picked up all the trash in coach, and enforced all safety issues throughout the rest of the flight.
Original NASA ASRS Text
Title: AN MD80 AT CRUISE ENCOUNTERED MODERATE TURB INCURRING INJURIES TO 2 FLT ATTENDANTS SERVING BEVERAGES IN THE COACH CABIN.
Narrative: I WAS IN THE MIDDLE OF DELIVERING MEALS TO FIRST CLASS WHEN THE TURB HIT. I HAD A MEAL TRAY IN HAND, STANDING BEHIND THE COCKPIT WHEN WE EXPERIENCED MODERATE TURB FOR ABOUT 5 SECONDS, DROPPING APPROX 150 FT. KEEPING MY KNEES BENT, I ABSORBED THE TURB LIKE A SKIER WOULD GOING DOWN A SLOPE. AFTER IT WAS OVER, I MADE AN ASSESSMENT OF FIRST CLASS THEN COACH TO MAKE SURE ALL PAX AND CREW WERE OK. THE PAX WERE ALL SEATED WITH SEAT BELTS FASTENED SO NONE OF THEM WERE HURT. THE COACH FLT ATTENDANTS WERE IN THE MIDDLE OF A BEVERAGE SVC WHEN IT HIT, AND WERE APPROX MIDWAY THROUGH THE SVC. THE #4 FLT ATTENDANT WAS ON THE CART WHEN WE HIT THE TURB AND ACCORDING TO HER LOCATION ON THE ACFT AT THAT TIME, PROBABLY EXPERIENCED A LOT MORE TURB THAN I DID. SHE HELD ONTO THE CART THROUGH IT, AND DID NOT REALIZE SHE HAD HURT HER BACK UNTIL SHE TRIED TO MOVE THE CART AFTERWARDS. THE #2 FLT ATTENDANT WAS IN THE AFT GALLEY GETTING A SVC ITEM, AND WAS SLAMMED TO HER KNEES BY THE JOLTS. THE FOOD SVC WAS DISCONTINUED AT THIS POINT. I INFORMED THE PLTS THAT BOTH COACH FLT ATTENDANTS WERE HURT AND WERE ICING THEIR INJURIES. SINCE I WAS OK, I MAINTAINED THE FIRST CLASS SVC AND PICKED UP ALL THE TRASH IN COACH, AND ENFORCED ALL SAFETY ISSUES THROUGHOUT THE REST OF THE FLT.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.