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B757 hit jetway while marshallers were guiding flight crew to parking which resulted in minor damage to 1 engine nacelle.
| Attributes | |
| ACN | 380971 |
| Time | |
| Date | 199709 |
| Day | Mon |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : jan |
| State Reference | MS |
| Altitude | agl bound lower : 0 agl bound upper : 0 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zbw |
| Operator | common carrier : air carrier |
| Make Model Name | B757 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | Other Other |
| Flight Phase | ground other : taxi |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | other other : other pilot : atp pilot : commercial pilot : instrument pilot : flight engineer |
| Experience | flight time last 90 days : 180 flight time total : 11000 flight time type : 4000 |
| ASRS Report | 380971 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Events | |
| Anomaly | conflict : ground critical non adherence : published procedure other anomaly other |
| Independent Detector | other other : unspecified |
| Resolutory Action | none taken : detected after the fact |
| Consequence | other |
| Supplementary | |
| Air Traffic Incident | other |
Narrative:
We were marshalled into the gate at jan with the marshalling agent standing on the tug with 1 wing walker at each wingtip. The left engine was shut down and our taxi speed was actually a little slower than normal. After being brought to what appeared to be a very normal stop, the ground personnel came on headset and notified us that we would have to be hooked up to the tug and pushed back a few ft to move the jetway. And, he also mentioned that the left engine had struck the jetway. At this point, there was absolutely no indication that anything had gone wrong in the cockpit. There was no noise, no jarring motion, no emergency stop signal, nothing. After they finally got the jetway up and the people deplaned, we went back to survey the damage. At the 11 O'clock position of the leading edge anti-ice cowl, the left engine had struck the jetway and left a dent approximately the size of a hand, with a small tear approximately 1 inch in the middle of the dent. After talking to the ground personnel, we discovered that this was the first day this new jetway had ever been used. Apparently the marshalling agent, wing walker, and jetway driver were all unfamiliar with the problems associated with driving an airplane into a jetway. Thank goodness the captain was taxiing very slowly and stopped precisely where the marshalling agent said, or more damage could have resulted.
Original NASA ASRS Text
Title: B757 HIT JETWAY WHILE MARSHALLERS WERE GUIDING FLC TO PARKING WHICH RESULTED IN MINOR DAMAGE TO 1 ENG NACELLE.
Narrative: WE WERE MARSHALLED INTO THE GATE AT JAN WITH THE MARSHALLING AGENT STANDING ON THE TUG WITH 1 WING WALKER AT EACH WINGTIP. THE L ENG WAS SHUT DOWN AND OUR TAXI SPD WAS ACTUALLY A LITTLE SLOWER THAN NORMAL. AFTER BEING BROUGHT TO WHAT APPEARED TO BE A VERY NORMAL STOP, THE GND PERSONNEL CAME ON HEADSET AND NOTIFIED US THAT WE WOULD HAVE TO BE HOOKED UP TO THE TUG AND PUSHED BACK A FEW FT TO MOVE THE JETWAY. AND, HE ALSO MENTIONED THAT THE L ENG HAD STRUCK THE JETWAY. AT THIS POINT, THERE WAS ABSOLUTELY NO INDICATION THAT ANYTHING HAD GONE WRONG IN THE COCKPIT. THERE WAS NO NOISE, NO JARRING MOTION, NO EMER STOP SIGNAL, NOTHING. AFTER THEY FINALLY GOT THE JETWAY UP AND THE PEOPLE DEPLANED, WE WENT BACK TO SURVEY THE DAMAGE. AT THE 11 O'CLOCK POS OF THE LEADING EDGE ANTI-ICE COWL, THE L ENG HAD STRUCK THE JETWAY AND LEFT A DENT APPROX THE SIZE OF A HAND, WITH A SMALL TEAR APPROX 1 INCH IN THE MIDDLE OF THE DENT. AFTER TALKING TO THE GND PERSONNEL, WE DISCOVERED THAT THIS WAS THE FIRST DAY THIS NEW JETWAY HAD EVER BEEN USED. APPARENTLY THE MARSHALLING AGENT, WING WALKER, AND JETWAY DRIVER WERE ALL UNFAMILIAR WITH THE PROBS ASSOCIATED WITH DRIVING AN AIRPLANE INTO A JETWAY. THANK GOODNESS THE CAPT WAS TAXIING VERY SLOWLY AND STOPPED PRECISELY WHERE THE MARSHALLING AGENT SAID, OR MORE DAMAGE COULD HAVE RESULTED.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.