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37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
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Jetstream 3200 flight crew diverts to jfk when the first officer's outer window panel shatters. PIC makes note of communication problems with phone patch to dispatcher via commercial radio.
| Attributes | |
| ACN | 381586 |
| Time | |
| Date | 199710 |
| Day | Wed |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | atc facility : jfk |
| State Reference | NY |
| Altitude | msl bound lower : 17000 msl bound upper : 17000 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : ny |
| Operator | common carrier : air carrier |
| Make Model Name | Jetstream 32 |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | Other |
| Flight Phase | cruise other other other |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : cfi pilot : atp |
| Experience | flight time last 90 days : 210 flight time total : 3750 flight time type : 210 |
| ASRS Report | 381586 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : instrument pilot : commercial |
| Events | |
| Anomaly | aircraft equipment problem : critical |
| Independent Detector | other flight crewa |
| Resolutory Action | flight crew : exited adverse environment flight crew : declared emergency other |
| Consequence | Other |
| Supplementary | |
| Primary Problem | Aircraft |
| Air Traffic Incident | other |
Narrative:
On flight from iad to jfk at approximately PM35 at cruise altitude of 17000 ft, the right front wind screen outer panel shattered. I told the first officer to don his oxygen mask. I then told the first officer to take the controls while I donned my oxygen mask and established crew communications. I then checked the cabin pressure, it was holding at the set cabin pressure altitude. I then asked ATC for a lower altitude and examined the window and confirmed that it was the outer pane. As we descended I also lowered the cabin pressure. We asked ATC for a precautionary landing at jfk. At this time I tried to notify dispatch via commercial radio. I tried several times on 2 different frequencys but did not get a response. The first officer then stated he was having trouble seeing through his windscreen. We re-evaluated the situation and decided to declare an emergency. At this point I called jfk operations and told them of our situation and to notify dispatch, and asked for any assistance they or maintenance control could provide. Dispatch just informed us to contact them upon arrival at jfk. We then proceeded to jfk and landed safely with no further incident.
Original NASA ASRS Text
Title: JETSTREAM 3200 FLC DIVERTS TO JFK WHEN THE FO'S OUTER WINDOW PANEL SHATTERS. PIC MAKES NOTE OF COM PROBS WITH PHONE PATCH TO DISPATCHER VIA COMMERCIAL RADIO.
Narrative: ON FLT FROM IAD TO JFK AT APPROX PM35 AT CRUISE ALT OF 17000 FT, THE R FRONT WIND SCREEN OUTER PANEL SHATTERED. I TOLD THE FO TO DON HIS OXYGEN MASK. I THEN TOLD THE FO TO TAKE THE CTLS WHILE I DONNED MY OXYGEN MASK AND ESTABLISHED CREW COMS. I THEN CHKED THE CABIN PRESSURE, IT WAS HOLDING AT THE SET CABIN PRESSURE ALT. I THEN ASKED ATC FOR A LOWER ALT AND EXAMINED THE WINDOW AND CONFIRMED THAT IT WAS THE OUTER PANE. AS WE DSNDED I ALSO LOWERED THE CABIN PRESSURE. WE ASKED ATC FOR A PRECAUTIONARY LNDG AT JFK. AT THIS TIME I TRIED TO NOTIFY DISPATCH VIA COMMERCIAL RADIO. I TRIED SEVERAL TIMES ON 2 DIFFERENT FREQS BUT DID NOT GET A RESPONSE. THE FO THEN STATED HE WAS HAVING TROUBLE SEEING THROUGH HIS WINDSCREEN. WE RE-EVALUATED THE SIT AND DECIDED TO DECLARE AN EMER. AT THIS POINT I CALLED JFK OPS AND TOLD THEM OF OUR SIT AND TO NOTIFY DISPATCH, AND ASKED FOR ANY ASSISTANCE THEY OR MAINT CTL COULD PROVIDE. DISPATCH JUST INFORMED US TO CONTACT THEM UPON ARR AT JFK. WE THEN PROCEEDED TO JFK AND LANDED SAFELY WITH NO FURTHER INCIDENT.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.