Narrative:

Telephone line to msp approach control has been breaking up for approximately 1 yr. There is no process going on to document its failure or fix the problem. This has been and will continue to be a major distraction to controllers and also may be an operational problem if a wrong heading is coordinated.

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Original NASA ASRS Text

Title: RPTR ALLEGES THAT FOR ABOUT A YR THERE HAS BEEN AND CONTINUES TO BE A PROB WITH A TELEPHONE LINE TO APCH CTL.

Narrative: TELEPHONE LINE TO MSP APCH CTL HAS BEEN BREAKING UP FOR APPROX 1 YR. THERE IS NO PROCESS GOING ON TO DOCUMENT ITS FAILURE OR FIX THE PROB. THIS HAS BEEN AND WILL CONTINUE TO BE A MAJOR DISTR TO CTLRS AND ALSO MAY BE AN OPERATIONAL PROB IF A WRONG HEADING IS COORDINATED.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.