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Dispatcher report of too much reroute radio traffic because of WX situation in the area around dfw. Dispatch department lost operational control of the situation. Dispatcher workload too great to get WX reports to requesting flts.
| Attributes | |
| ACN | 390958 |
| Time | |
| Date | 199801 |
| Day | Sun |
| Local Time Of Day | 0001 To 0600 |
| Place | |
| Locale Reference | airport : dfw |
| State Reference | TX |
| Altitude | agl bound lower : 0 agl bound upper : 0 |
| Environment | |
| Flight Conditions | IMC |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | tower : msp |
| Operator | common carrier : air carrier |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | landing other other |
| Route In Use | arrival other departure other |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | other personnel |
| Qualification | other |
| ASRS Report | 390958 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | other personnel oversight : supervisor |
| Qualification | other |
| Events | |
| Anomaly | aircraft equipment problem : critical inflight encounter : weather non adherence : published procedure non adherence : far other anomaly other |
| Resolutory Action | flight crew : declared emergency none taken : unable |
| Consequence | Other |
| Supplementary | |
| Primary Problem | Weather |
| Air Traffic Incident | other |
Narrative:
Workload on desk #2 on bad WX days. On jan/sun/98, I took over desk #2. I had 5 flts departing dfw and 7 flts inbound to dfw. 5 inbound flts had multiple reroutes and were requesting alternate data as well as being fuel critical. The result was that I was not able to disseminate WX information to the remaining inbound flts nor to the 5 departing flts. This is not acceptable nor safe.
Original NASA ASRS Text
Title: DISPATCHER RPT OF TOO MUCH REROUTE RADIO TFC BECAUSE OF WX SIT IN THE AREA AROUND DFW. DISPATCH DEPT LOST OPERATIONAL CTL OF THE SIT. DISPATCHER WORKLOAD TOO GREAT TO GET WX RPTS TO REQUESTING FLTS.
Narrative: WORKLOAD ON DESK #2 ON BAD WX DAYS. ON JAN/SUN/98, I TOOK OVER DESK #2. I HAD 5 FLTS DEPARTING DFW AND 7 FLTS INBOUND TO DFW. 5 INBOUND FLTS HAD MULTIPLE REROUTES AND WERE REQUESTING ALTERNATE DATA AS WELL AS BEING FUEL CRITICAL. THE RESULT WAS THAT I WAS NOT ABLE TO DISSEMINATE WX INFO TO THE REMAINING INBOUND FLTS NOR TO THE 5 DEPARTING FLTS. THIS IS NOT ACCEPTABLE NOR SAFE.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.