 |
37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Air carrier PIC concerned by controller rebuke believed caused by previous controller late frequency change. PIC states this type of unprofessional controller behavior is cockpit distraction effecting safety.
| Attributes | |
| ACN | 394570 |
| Time | |
| Date | 199802 |
| Day | Tue |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : atl |
| State Reference | GA |
| Altitude | msl bound lower : 3500 msl bound upper : 3500 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | tracon : atl |
| Operator | common carrier : air carrier |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | Other Other |
| Flight Phase | descent : approach descent other |
| Route In Use | arrival other |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : commercial pilot : instrument pilot : flight engineer pilot : atp |
| Experience | flight time last 90 days : 150 flight time total : 14000 flight time type : 800 |
| ASRS Report | 394570 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : atp |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other flight crewa |
| Resolutory Action | none taken : anomaly accepted |
| Consequence | Other |
| Supplementary | |
| Primary Problem | ATC Human Performance |
| Air Traffic Incident | other |
Narrative:
Atlanta approach control forgot to switch us to the final controller. When the frequency change was finally made and we checked on, the final controller severely rebuked us for checking on, then leaving his frequency. He was sarcastic and condescending. I am disturbed that more and more ATC controllers believe part of their job is to read pilots the riot act if the controller thinks an error was made. This behavior is inappropriate, unprofessional, and is a distraction which adversely affects safety.
Original NASA ASRS Text
Title: ACR PIC CONCERNED BY CTLR REBUKE BELIEVED CAUSED BY PREVIOUS CTLR LATE FREQ CHANGE. PIC STATES THIS TYPE OF UNPROFESSIONAL CTLR BEHAVIOR IS COCKPIT DISTR EFFECTING SAFETY.
Narrative: ATLANTA APCH CTL FORGOT TO SWITCH US TO THE FINAL CTLR. WHEN THE FREQ CHANGE WAS FINALLY MADE AND WE CHKED ON, THE FINAL CTLR SEVERELY REBUKED US FOR CHKING ON, THEN LEAVING HIS FREQ. HE WAS SARCASTIC AND CONDESCENDING. I AM DISTURBED THAT MORE AND MORE ATC CTLRS BELIEVE PART OF THEIR JOB IS TO READ PLTS THE RIOT ACT IF THE CTLR THINKS AN ERROR WAS MADE. THIS BEHAVIOR IS INAPPROPRIATE, UNPROFESSIONAL, AND IS A DISTR WHICH ADVERSELY AFFECTS SAFETY.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.