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|
Attributes | |
ACN | 407287 |
Time | |
Date | 199806 |
Day | Tue |
Local Time Of Day | 1801 To 2400 |
Place | |
Locale Reference | atc facility : ord |
State Reference | IL |
Environment | |
Flight Conditions | Mixed |
Light | Night |
Aircraft 1 | |
Controlling Facilities | artcc : ord |
Operator | common carrier : air carrier |
Make Model Name | MD-80 Super 80 |
Operating Under FAR Part | Part 121 |
Navigation In Use | Other |
Flight Phase | descent other |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | other other : other |
ASRS Report | 407287 |
Person 2 | |
Function | observation : passenger |
Qualification | other other : other |
Events | |
Anomaly | non adherence : far other anomaly other |
Independent Detector | other other : unspecified |
Resolutory Action | other |
Consequence | Other |
Supplementary | |
Air Traffic Incident | other |
Narrative:
Passenger was upset during boarding. She got on last and refused to check her luggage. She was very angry. I worked up front so I don't know what happened during the flight. 15 mins before landing, I walked through and moved passenger sitting next to her because he had a close connection to another flight. She walked up behind me and was pushing my back. I asked what she needed. She swore at me and said that man was having a heart attack and that she was a F doctor! He was completely fine. I said 'ma'am, situation down and fasten your seatbelt.' she yelled at me and said she would tell my supervisor. I walked her back to her seat. She would not situation down for descent. I made a PA again asking her to situation. She would not. She stood up and held on to the barrier strap at the tailcone exit. Upon landing, she crawled under it and was harassing flight attendants in the aft jump seat. Not sure what was happening, #1 flight attendant called cockpit and asked for auths to meet our flight. It was obvious that she was intoxicated. She could hardly walk, she was stumbling all over and her speech was slurred. The gate agent had problems in the terminal before boarding with this woman and her aggressive behavior. The flight attendant in the back had an argument with her during boarding. Intoxicated passenger should not be allowed on the aircraft. If she were not allowed on board, we would have not had to have been standing up and 'baby-sitting' her during landing and we would not have had to bother the captain during landing and sterile cockpit.
Original NASA ASRS Text
Title: ONBOARD MD80S, PAX WAS INTOXICATED AND UNRULY, STANDING DURING LNDG AT TAILCONE EXIT. AUTHS MET ACFT AT DEST.
Narrative: PAX WAS UPSET DURING BOARDING. SHE GOT ON LAST AND REFUSED TO CHK HER LUGGAGE. SHE WAS VERY ANGRY. I WORKED UP FRONT SO I DON'T KNOW WHAT HAPPENED DURING THE FLT. 15 MINS BEFORE LNDG, I WALKED THROUGH AND MOVED PAX SITTING NEXT TO HER BECAUSE HE HAD A CLOSE CONNECTION TO ANOTHER FLT. SHE WALKED UP BEHIND ME AND WAS PUSHING MY BACK. I ASKED WHAT SHE NEEDED. SHE SWORE AT ME AND SAID THAT MAN WAS HAVING A HEART ATTACK AND THAT SHE WAS A F DOCTOR! HE WAS COMPLETELY FINE. I SAID 'MA'AM, SIT DOWN AND FASTEN YOUR SEATBELT.' SHE YELLED AT ME AND SAID SHE WOULD TELL MY SUPVR. I WALKED HER BACK TO HER SEAT. SHE WOULD NOT SIT DOWN FOR DSCNT. I MADE A PA AGAIN ASKING HER TO SIT. SHE WOULD NOT. SHE STOOD UP AND HELD ON TO THE BARRIER STRAP AT THE TAILCONE EXIT. UPON LNDG, SHE CRAWLED UNDER IT AND WAS HARASSING FLT ATTENDANTS IN THE AFT JUMP SEAT. NOT SURE WHAT WAS HAPPENING, #1 FLT ATTENDANT CALLED COCKPIT AND ASKED FOR AUTHS TO MEET OUR FLT. IT WAS OBVIOUS THAT SHE WAS INTOXICATED. SHE COULD HARDLY WALK, SHE WAS STUMBLING ALL OVER AND HER SPEECH WAS SLURRED. THE GATE AGENT HAD PROBS IN THE TERMINAL BEFORE BOARDING WITH THIS WOMAN AND HER AGGRESSIVE BEHAVIOR. THE FLT ATTENDANT IN THE BACK HAD AN ARGUMENT WITH HER DURING BOARDING. INTOXICATED PAX SHOULD NOT BE ALLOWED ON THE ACFT. IF SHE WERE NOT ALLOWED ON BOARD, WE WOULD HAVE NOT HAD TO HAVE BEEN STANDING UP AND 'BABY-SITTING' HER DURING LNDG AND WE WOULD NOT HAVE HAD TO BOTHER THE CAPT DURING LNDG AND STERILE COCKPIT.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.