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Flight attendant report regarding a passenger who threatened safety of the aircraft during boarding procedure. Other passenger confirmed the threats and passenger was removed from the aircraft.
| Attributes | |
| ACN | 418612 |
| Time | |
| Date | 199810 |
| Day | Wed |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | atc facility : lax airport : lax |
| State Reference | CA |
| Altitude | agl bound lower : 0 agl bound upper : 0 |
| Environment | |
| Flight Conditions | VMC |
| Light | Night |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | Widebody, Low Wing, 2 Turbojet Eng |
| Navigation In Use | Other Other |
| Flight Phase | ground : preflight |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | other other : other |
| ASRS Report | 418612 |
| Person 2 | |
| Affiliation | Other |
| Function | observation : passenger |
| Qualification | other other : other |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other other : unspecified |
| Resolutory Action | other |
| Consequence | Other |
| Supplementary | |
| Air Traffic Incident | other |
Narrative:
During boarding process, passenger from coach approached me to advise of another passenger seated in close proximity who was verbally threatening the safety of the aircraft. I heard nothing, but another passenger confirmed the threat and I in turn advised the purser who called ground services. The passenger was then removed from the aircraft. Passenger in question seemed a bit irrational and elderly. Not sure if her mind was completely on track. Nonetheless, her threats were taken seriously. Ground security prior to boarding must be high caliber. I think in some instances, security in the united states of america lacks considerably compared to that of our european cities where security is quite strict.
Original NASA ASRS Text
Title: FLT ATTENDANT RPT REGARDING A PAX WHO THREATENED SAFETY OF THE ACFT DURING BOARDING PROC. OTHER PAX CONFIRMED THE THREATS AND PAX WAS REMOVED FROM THE ACFT.
Narrative: DURING BOARDING PROCESS, PAX FROM COACH APCHED ME TO ADVISE OF ANOTHER PAX SEATED IN CLOSE PROX WHO WAS VERBALLY THREATENING THE SAFETY OF THE ACFT. I HEARD NOTHING, BUT ANOTHER PAX CONFIRMED THE THREAT AND I IN TURN ADVISED THE PURSER WHO CALLED GND SVCS. THE PAX WAS THEN REMOVED FROM THE ACFT. PAX IN QUESTION SEEMED A BIT IRRATIONAL AND ELDERLY. NOT SURE IF HER MIND WAS COMPLETELY ON TRACK. NONETHELESS, HER THREATS WERE TAKEN SERIOUSLY. GND SECURITY PRIOR TO BOARDING MUST BE HIGH CALIBER. I THINK IN SOME INSTANCES, SECURITY IN THE UNITED STATES OF AMERICA LACKS CONSIDERABLY COMPARED TO THAT OF OUR EUROPEAN CITIES WHERE SECURITY IS QUITE STRICT.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.