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Flight attendant report regarding flight attendant injury, burns when coffee pot top bursts off spilling coffee on the flight attendant. This type of coffee pot was brought aboard as temporary several yrs ago.
| Attributes | |
| ACN | 428046 |
| Time | |
| Date | 199901 |
| Day | Thu |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | atc facility : lfff |
| State Reference | FO |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B767-200 |
| Navigation In Use | Other |
| Flight Phase | cruise other |
| Route In Use | enroute : atlantic |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | other other : other |
| ASRS Report | 428046 |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other other : unspecified |
| Resolutory Action | none taken : unable other |
| Consequence | Other |
| Supplementary | |
| Air Traffic Incident | other |
Narrative:
I was burned with hot coffee on cheek, neck, and chest. The top 'burst' off coffee pot. This type coffee pot should be removed from airplanes. Tops often do not fit properly. When we started using this type of coffee pot several yrs ago, we were advised by company that they were 'temporary.' callback conversation with reporter revealed the following information: reporter states that the burns were second degree with no blistering and healed within about 3 weeks. She did continue working the trip and the return trip. She did not take any time off from work. She spoke to her supervisor and made a report to the company stressing that these coffee pots were supposed to be temporary. She does not believe the company has done anything about the pots, however. Analyst recommended hotline.
Original NASA ASRS Text
Title: FLT ATTENDANT RPT REGARDING FLT ATTENDANT INJURY, BURNS WHEN COFFEE POT TOP BURSTS OFF SPILLING COFFEE ON THE FLT ATTENDANT. THIS TYPE OF COFFEE POT WAS BROUGHT ABOARD AS TEMPORARY SEVERAL YRS AGO.
Narrative: I WAS BURNED WITH HOT COFFEE ON CHEEK, NECK, AND CHEST. THE TOP 'BURST' OFF COFFEE POT. THIS TYPE COFFEE POT SHOULD BE REMOVED FROM AIRPLANES. TOPS OFTEN DO NOT FIT PROPERLY. WHEN WE STARTED USING THIS TYPE OF COFFEE POT SEVERAL YRS AGO, WE WERE ADVISED BY COMPANY THAT THEY WERE 'TEMPORARY.' CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: RPTR STATES THAT THE BURNS WERE SECOND DEG WITH NO BLISTERING AND HEALED WITHIN ABOUT 3 WKS. SHE DID CONTINUE WORKING THE TRIP AND THE RETURN TRIP. SHE DID NOT TAKE ANY TIME OFF FROM WORK. SHE SPOKE TO HER SUPVR AND MADE A RPT TO THE COMPANY STRESSING THAT THESE COFFEE POTS WERE SUPPOSED TO BE TEMPORARY. SHE DOES NOT BELIEVE THE COMPANY HAS DONE ANYTHING ABOUT THE POTS, HOWEVER. ANALYST RECOMMENDED HOTLINE.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.